Senior Consultant – Public Health & Patient Support Programs

Job Summary

We are seeking an experienced and highly motivated Senior Consultant – Public Health & Patient Support Programs to lead and support the design, implementation, monitoring, and evaluation of public health initiatives and patient support programs (PSPs).

The successful candidate will provide strategic and operational expertise across healthcare projects, collaborating with government entities, healthcare providers, pharmaceutical companies, patient advocacy groups, and other stakeholders to improve patient outcomes and access to care.

The Senior Consultant will play a key role in driving program excellence, ensuring compliance with regulatory and quality standards, and delivering measurable health outcomes through innovative, patient-centric solutions.

Key Responsibilities

Strategic Program Development

- Lead the design, planning, and implementation of public health programs and patient support initiatives.
- Conduct healthcare landscape assessments, needs analyses, and stakeholder mapping to identify gaps and opportunities.
- Develop strategic recommendations to improve patient access, adherence, persistence, and health outcomes.
- Support business development activities, including proposal development, technical writing, and client presentations.

Program & Project Management

- Oversee end-to-end management of patient support and public health projects, from initiation through closure.
- Develop project plans, timelines, budgets, risk registers, and governance frameworks.
- Monitor project performance against agreed KPIs, deliverables, budgets, and timelines.
- Identify operational challenges and develop mitigation and improvement strategies.

Stakeholder & Client Engagement

- Build and maintain strong relationships with healthcare professionals, government authorities, payers, patient associations, NGOs, and pharmaceutical partners.
- Facilitate stakeholder meetings, workshops, and advisory boards.
- Serve as the primary point of contact for clients and key project stakeholders.

Monitoring, Evaluation & Reporting

- Design and implement monitoring and evaluation frameworks for public health and patient support initiatives.
- Analyze healthcare and program performance data to generate actionable insights.
- Prepare reports, dashboards, presentations, and executive summaries for clients and leadership.
- Present project outcomes and recommendations to senior stakeholders.

Quality & Compliance

- Ensure programs comply with local regulations, ethical standards, pharmacovigilance requirements, data privacy regulations, and company SOPs.
- Support quality assurance activities, audits, and process improvement initiatives.
- Ensure accurate documentation and maintenance of project records.

Team Leadership & Mentorship

- Provide guidance and mentorship to program managers and project teams.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Support resource planning and capability development within the team.

Required Qualifications

Education

- Bachelor’s degree in Medicine, Pharmacy, Public Health, Healthcare Management, Life Sciences , or a related field.
- Master’s degree in Public Health (MPH), Healthcare Management, Epidemiology , or a related discipline is preferred.

Experience

- 7–10 years of professional experience in healthcare consulting, public health programs, patient support programs, healthcare operations, or related healthcare services.
- Proven experience leading large-scale patient support programs and/or public health projects.
- Experience working with pharmaceutical companies, governmental healthcare entities, NGOs, healthcare providers, or consulting organizations.
- Demonstrated success in stakeholder management and client engagement.

Required Skills & Competencies

Technical Competencies

- Strong understanding of public health principles and healthcare systems.
- Experience in patient support program design and implementation.
- Knowledge of healthcare regulations, pharmacovigilance requirements, and patient privacy standards.
- Advanced project/program management and governance skills.
- Strong data analysis, reporting, and performance management capabilities.

Professional Skills

- Excellent strategic thinking and problem-solving abilities.
- Strong leadership and team management skills.
- Exceptional communication, presentation, and facilitation skills.
- Ability to manage multiple projects in a fast-paced environment.
- Strong client-facing and relationship management capabilities.
- High attention to detail and commitment to quality.

Digital Skills

- Advanced proficiency in Microsoft Excel, PowerPoint, and Word .
- Experience with healthcare CRM platforms, project management tools, and reporting dashboards is preferred.
- Knowledge of business intelligence and data visualization tools is an advantage.

Preferred Experience

Candidates will ideally have experience in:

- Designing and managing patient access, adherence, and disease management programs .
- Working on Ministry of Health, national healthcare, or population health initiatives .
- Conducting healthcare research, needs assessments, and program evaluations.
- Managing cross-functional teams and multi-stakeholder healthcare projects.
- Supporting healthcare transformation and patient-centric care initiatives.

Key Success Indicators

Success in this role will be measured through:

- Successful delivery of projects within scope, timeline, and budget.
- Achievement of defined program KPIs and patient outcomes.
- High levels of client satisfaction and stakeholder engagement.
- Effective risk management and issue resolution.
- Continuous improvement and innovation across program operations.

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IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.