Senior Director, Life Insurance & Actuarial Consulting – Malaysia

WTWKuala Lumpur, Kuala LumpurOn-siteFull-timePrincipal, 12–15+ yearsListed 5 hours ago

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About this role

The Role
Reporting to the Southeast Asia and Australia Business Leader, the Senior Director – Life Malaysia is responsible for leading, developing, and growing a high-performing consulting and technology team. The role combines people leadership, client delivery excellence, and business growth, ensuring the team delivers outstanding outcomes while fostering an engaging, collaborative, and inclusive culture. As a people leader, you will coach and develop talent, build team capability, create accountability, and support colleagues to perform at their best. Working closely with stakeholders across the business, you will translate strategic priorities into effective execution, strengthen client relationships, and contribute to the continued success and growth of the practice.

Key Responsibilities

People Leadership

- Lead, inspire, and develop a high-performing team.
- Create a culture of collaboration, accountability, and continuous improvement.
- Coach, mentor, and support colleagues to achieve their professional goals.
- Drive employee engagement, wellbeing, and inclusion.
- Build succession plans and develop future leaders.

Client Delivery

- Ensure the successful delivery of high-quality life insurance client solutions and services.
- Maintain strong, trusted relationships with key clients and stakeholders.
- Support SEAA teams in navigating complex client challenges and opportunities.
- Promote excellence, innovation, and continuous learning.

Business Growth

- Contribute to the achievement of business objectives and financial performance.
- Identify opportunities to expand existing client relationships and develop new business.
- Support strategic planning and execution.
- Collaborate across teams to maximise opportunities and deliver integrated solutions

The Requirements

- International Actuarial qualification is preferred (Qualified)
- 15+ years experience in actuarial / insurance consulting or life insurance
- Deep technical actuarial and insurance expertise in one or more of IFRS 17, Finance Transformation, Health insurance, ALM or other specific Life insurance topical area

Business Acumen Skills

- Commercially aware with experience supporting business growth.
- Demonstrated ability to balance strategic thinking with operational execution
- Strong market knowledge
- Experience or interest in selling technology solutions and projects to insurance / financial institutions
- Proven experience of successfully managing multiple projects and leading the production of high quality deliverables on time and within budget
- Flexibility and proven ability to diagnose and resolve issues
- Strong analytical and creative skills
- Self-starter attitude and ability to work within ambiguity

Stakeholder/Client Management Skills

- Ability to build trusted relationships with clients and stakeholders.
- The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges
- Able to present complex ideas to senior client and internal stakeholders
- Effective communicator with strong influencing and relationship-building capabilities.

Leadership Skills

- Proven experience leading and developing successful teams.
- Strong people leadership, coaching, and mentoring skills
- Enjoy training/mentoring junior staff
- Committed to developing people, fostering inclusion, and creating high-performing teams.
- Team player, collaborative attitude

Others

- Availability to travel on an as needed basis

Equal Opportunity Employer