Operations Supervisor

# Job Description Summary
Oversee the daily operation of assigned departments, ensuring all safety, quality, and targets are met or exceeded. Assist the Production Supervision Manager to optimize shift performance and drive continuous improvement through Lean methodologies. Operate with autonomy, delivering results that directly influence departmental success and organizational reputation

Job Description

- Lead by example, ensuring a safe and efficient workplace is maintained at all times.
- Achieve the required company quality standards ensuring both internal and external customer satisfaction.
- Ensuring that Key Performance Indicators (KPI's) are monitored, and targets achieved.
- Liaise and coordinate with support functions to progress issues concerning production planning and resource/skill allocation to ensure delivery of products to schedule within all relevant quality specifications.
- Communicate with the teams by utilising the visual management, delivering Flash 5 briefs with focus on safety, quality, delivery, cost, and People.
- Undertake performance management responsibility for team members, conducting appraisals, disciplinaries and giving direction to aid positive performance.
- Ensure safe working practices are maintained and ‘Standard Operations’ adhered to.
- Ensure that non-conformance is challenged, and countermeasures are agreed and implemented.
- Lead and motivate the team to create a high-performance culture where improvement suggestions are embraced.
- Through the utilisation of lean and statistical manufacturing tools, strive to exceed the Company targets in productivity, efficiency, and quality on a continuous basis.
- Manage the implementation of engineering changes, production trials, model change and pilot build.
- Report and act upon plant or machinery breakdowns to our maintenance departments.
- Promote Total Productive Maintenance procedures to further improve the availability of the line.
- Contribute to the improvement of working procedures by constantly looking for solutions to ensure the best productivity results.
- Ensure compliance with procedures, operating instructions and work instructions.
- Ensure that internal delivery processes are adhered to support Customer satisfaction.
- Lead follow up to customer concerns. Identify and eliminate root cause using robust countermeasures. Sustain the corrective actions to eliminate repeat issues.
- Ensure all external and internal auditory standards and improvement requirements are met.

People Management:

- Manage Manpower resource effectively to support customer delivery requirements and Lean Manufacturing principles.
- Drive company Absence Control Procedures to ensure maximum attendance levels.
- Deal with all personnel issues, in line with Company Policy and Agreements.
- Responsible for hiring and training of operators for products and processes within your control.
- Manage time, attendance, and employee renumeration within Company procedures and systems.
- Carry out incident, accident and non-conformity investigations and associated reporting and action closure.
- Motivate and coach the team to operational success.
- Monitor the completion of tasks and ensure good performance and record on appropriate systems.
- Consistently promote high standards through personal example and roll out through the team so that each member of the team understands the standards and behaviours expected of them.
- Communicate KPIs from the strategic annual plan so that each employee is aware.
- Ensure KPIs are met by working to the overall plan, including management of, and reporting.
- Provide product expertise within team, and respond to operator queries.
- Work positively with support functions to fully define the processes/procedures/controls relevant to team activities. Provide support and input to continuous improvement activities.

Candidate Requirements:

- Previous experience in a supervisory capacity
- Excellent interpersonal Skills
- Ability to manage a variety of cross-functional team members
- Excellent written, verbal and presentation skills
- Excellent organisational and follow-up skills
- Competent in problem solving, team building, planning and decision making
- Excellent leadership and People management skills
- Knowledge and technical understanding of Assembly processes, components and manufacturing techniques.
- Knowledge of SAP or other ERP systems.
- Exposure to Daily management tools, and Lean Six Sigma (Green Belt Certification and above).
- Knowledge of MPS processes.
- Basic Knowledge of Budgets and CAPEX proposals.
- Knowledge and experience of Lean Continuous improvement tools
- Permanent UK Work Permit

Preferred Qualifications:

- Higher National Diploma in Engineering or similar
- Lean Six Sigma Qualification
- IOSH Managing Safety

Additional Information

Relocation Assistance Provided: No