About this role
We are looking for a professional with Design and Manufacturing experience, supporting a broad range of technologies in large-scale environments. You will work closely with medium and large strategic customers worldwide to enhance their adoption of Autodesk solutions. You will join the Technical Adoption team within the Customer Success Management group. You will join a culture that values professional development, supports growth and rewards high performance.
Responsibilities:
- Deliver product, and workflow coaching sessions that help strategic customers adopt Autodesk solutions and activate key workflows
- Conduct coaching discovery calls to understand customer workflows, adoption barriers, learning needs, and desired outcomes
- Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
- Develop, update, and maintain enablement content, learning resources, and digital assets that support coaching delivery and address specific customer workflow challenges, in line with Autodesk quality standards
- Lead live coaching and scalable group enablement sessions (1:many) for end users, including workflow-specific guidance and best-practice sharing
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Minimum Qualifications
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- Advanced knowledge of Design and Manufacturing industry needs and workflows
- Bachelor's degree or equivalent experience in Mechanical Engineering or similar
- Expert knowledge of Autodesk Inventor, Vault or Fusion Manage in a production environment
- 5 – 6 years Design & Manufacturing or related field experience
- Excellent verbal and written communication skills including the ability to convey complex technical details coherently to a live or virtual audience
- Proven ability to be agile and learn quickly in a fast-paced environment
- Fluency in English and German, any other additional European language a plus
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Desired Skills
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- Strong communicator and able to build relationships at all levels, taking initiative
- Technical consulting experience and/or technical project delivery experience with large, demanding customers
- Additional knowledge of Autodesk Fusion, Fusion Manage and Autodesk Construction Cloud/Forma is beneficial
- Technical consulting experience and/or technical project delivery experience with large, demanding clients
- Team player who enjoys supporting and interacting with other members of a shared responsibility team
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At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
Autodesk has always valued flexibility in how we work. We continue to provide employees flexibility to support their work preferences wherever possible and nearly all roles are hybrid or remote, unless otherwise indicated.