Sales Development Representative (SDR)

Sales Development Representative (SDR)

About Us

We are a team of cloud enthusiasts, keen and spirited to make the latest cloud technologies work for you. Rapyder is an agile, innovative company that makes Cloud work for you. With a young, passionate team and expertise in Cloud Computing Solutions, Big Data, Marketing & Commerce, DevOps, and Managed Services, Rapyder is a leading provider of Strategic Cloud Consulting. Our solutions are seamless, secure, and scalable. With headquarters in Bangalore and sales and support offices in Delhi and Mumbai, we ensure optimal technology solutions that help customers reduce costs, streamline business processes, and gain business advantages.

About the Job

We are looking for a proactive and results-driven Sales Development Representative (SDR) to own the end-to-end sales process, from identifying potential customers and generating leads to qualifying opportunities, engaging decision-makers, presenting relevant solutions, and driving opportunities toward closure. The ideal candidate will have experience in B2B IT/Cloud sales, a strong hunting mindset, and the ability to build a robust sales pipeline through inbound and outbound sales activities. The candidate should be comfortable managing the complete sales cycle, developing customer relationships, and positioning cloud and managed services solutions to prospective clients.

Roles and Responsibilities

- End-to-End Sales Ownership: Take complete ownership of the sales cycle, including prospect identification, lead generation, qualification, customer engagement, opportunity development, negotiation, closure, and post-sales handover.
- Lead Generation & Prospecting: Identify and generate new business opportunities through outbound cold calling, emails, LinkedIn, databases, referrals, and other relevant channels.
- New Customer Acquisition: Proactively identify, approach, and acquire new B2B customers across India, with a focus on IT services, cloud computing, and managed services.
- Lead Qualification: Understand customer requirements, business challenges, budgets, decision-making processes, timelines, and potential fit to qualify sales opportunities effectively.
- Customer Engagement: Connect with business owners, CXOs, IT Heads, CTOs, CIOs, and other key decision-makers to understand their business and technology requirements.
- Opportunity Development: Conduct initial discovery discussions, identify customer pain points, and position Rapyder’s cloud consulting, cloud migration, cloud optimization, DevOps, data, and managed services offerings.
- Sales Pipeline Management: Build, manage, and maintain a healthy sales pipeline by consistently identifying new prospects, nurturing leads, and progressing opportunities through each stage of the sales funnel.
- Meetings & Presentations: Schedule and conduct discovery calls, product/service presentations, and customer meetings to communicate Rapyder’s value proposition and generate qualified opportunities.
- Account Research: Research target companies, industry trends, customer technology environments, business priorities, and competitor offerings to develop targeted outreach strategies.
- Sales Negotiation & Closure: Drive commercial discussions, follow up on proposals, address customer objections, coordinate with internal stakeholders, and work toward closing deals within defined timelines.
- Stakeholder Coordination: Collaborate with cloud solution architects, pre-sales, delivery, marketing, and leadership teams to develop suitable solutions and respond to customer requirements.
- CRM & Sales Reporting: Maintain accurate and timely records of prospects, interactions, meetings, opportunities, deal stages, forecasts, and closure updates in the CRM.
- Market Intelligence: Track competitor activities, industry developments, and emerging cloud technology trends to identify new business opportunities.
- Target Achievement: Consistently achieve monthly and quarterly targets for prospecting, qualified opportunities, meetings, pipeline generation, revenue, and closures.
- Customer Relationship Management: Build and maintain strong relationships with prospects and customers to support repeat business, referrals, and long-term account growth.
- Self-Driven Execution: Demonstrate a strong hunting mindset, resilience, accountability, and the ability to work independently in a fast-paced, target-driven environment.

Requirements

Desired Skills

- Graduate in any discipline with a minimum of 2 years of relevant experience in inside sales, business development, or B2B IT sales.
- Proven experience in end-to-end sales, including lead generation, prospecting, qualification, customer engagement, negotiation, and deal closure .
- Mandatory experience in IT services, cloud sales, or technology solutions, preferably AWS, Microsoft Azure, GCP, cloud infrastructure, data centers, or cloud managed services.
- Strong outbound prospecting skills, including cold calling, email outreach, LinkedIn prospecting, and database-driven lead generation.
- Experience in identifying and engaging CXOs, CTOs, CIOs, IT Heads, business leaders, and other decision-makers.
- Proven ability to independently generate leads, build a sales pipeline, manage opportunities, and convert prospects into customers.
- Experience in appointment setting, contact discovery, lead qualification, and account research.
- Strong understanding of B2B sales processes, sales funnel management, CRM tools, and pipeline reporting.
- Excellent verbal and written communication, presentation, negotiation, and objection-handling skills.
- Ability to understand customer business challenges and articulate the value of IT, cloud, and managed services solutions.
- Self-motivated, target-oriented, and comfortable working with revenue and closure targets.
- Strong follow-up, relationship-building, and stakeholder management skills.
- Willingness to work from the office five days a week.

Functional Area

Sales Development Representative, Inside Sales, Business Development, B2B Sales, IT Sales, Cloud Sales, Sales Executive, Lead Generation, New Business Development.