Intern- Business Data Analyst

Location: Mumbai Duration: 3 months Experience: 0-1 year
About Us: WebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact. Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond. WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.
- We are built for scale.
- We are built for complexity.
- We are built for outcomes.
At our core, WebEngage is a full-stack retention operating system that combines:
- A powerful Customer Data Platform (CDP)
- Real-time behavioral segmentation and intelligence
- Omnichannel journey orchestration
- AI-driven personalization and recommendations
- Deep analytics, experimentation, and revenue attribution
- WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.
Learn more about us at www.webengage.com (http://webengage.com)
About the Role: We are looking for a curious, analytical intern to work directly with the Founder’s Office on revenue intelligence, business reporting, and decision support. You will work with business data across our existing data warehouse, dashboards, and spreadsheets. Your job is to help us make revenue numbers more reliable, uncover what is driving business performance, and turn analysis into useful actions.
What you'll do:
- Build and maintain revenue reports and dashboards using SQL, BigQuery, and our existing BI tools.
- Analyse business performance across relevant customers, products, sales channels, and time periods.
- Investigate discrepancies between dashboards, spreadsheets, and source data.
- Automate recurring reporting wherever practical.
- Identify anomalies, trends, and opportunities for improvement.
- Prepare concise summaries explaining what changed, why it matters, and what the business should investigate next.
- Document metric definitions, reporting logic, and data-quality checks.
What we are looking for:
- Strong logical and analytical thinking.
- Working knowledge of SQL, including joins, filtering, aggregations, and grouping.
- Comfort with spreadsheets, formulas, pivot tables, and data reconciliation.
- Ability to interpret numbers and explain findings in clear, simple language.
- Curiosity about how B2B businesses generate revenue and serve customers.
- Ownership, attention to detail, and willingness to learn.
Good to Have:
- Google BigQuery, Looker Studio, Power BI, Tableau, or similar BI tools.
- Python and pandas.
- Familiarity with Git, data modelling, or basic statistics.
- Academic, personal, or internship projects involving real datasets.
What you will gain:
- Direct exposure to business decisions and the Founder’s Office.
- Hands-on experience with revenue analytics and modern data tools.
- Ownership of meaningful projects rather than only repetitive reporting.
- Mentorship and feedback on analytical thinking, communication, and execution.
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment.
- Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance
Perks & Benefits:
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!)
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Explore more here: • https://youtu.be/Y0HjfyMjUpg • https://www.linkedin.com/company/webengage (https://linkedin.com/company/webengage) • https://twitter.com/WebEngage?s=09
Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation! WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.