About this role
Overview
Calling all rule-breakers, innovators & fun-loving self-starters! Are you smart, sassy & scrappy? Do you love to laugh out loud? You’re just what we’re lookin’ for, Gorgeous!
We’re Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Founded in 1976 by twins Jean & Jane Ford in San Francisco, today we’re in 59 countries with more than 3,000 BrowBars & 6,000 trained service experts worldwide. At Benefit, we believe laughter is the best cosmetic, because when we’re laughing & having fun, that’s when we’re our most beautiful. We're known to work smart & laugh hard. Sound like you? You’ve come to the right place!
Responsibilities
This role reports into the SNAM (Senior National Account Manager).
We have an exciting opportunity for a Junior National Account Manager to join our team.
The Junior National Account Manager builds effective relationships with retail partners to drive opportunities, initiatives, and delivery of wholesale targets & company objectives in line with annual plans. This role will support the SNAM while taking ownership of selected accounts and business priorities.
Key Responsibilities
Business
- Deliver your designated retail/ wholesale objectives and support the NA Team on delivering national wholesale and retail objectives with a focus on Ecom for other relevant accounts.
- Plan, deliver and support on all pillars of retailer annual and three-year plans, as well as strategy documents for company meetings including:
- Quarterly strategy meetings, ensuring all departments have fed into you their annual plan updates.
- Regular commercial meetings to discuss wholesale, stock, and sales analysis.
- Ad-hoc meetings with all other relevant departments both internally & with your retailers.
- Lead negotiations on your accounts.
- Negotiate space, locations, and online visibility within your retailer.
- Unlock new commercial opportunities.
- Analyse sales & forecasting for relevant retailer, nationally and by store across both product & services, ensuring stock goes to the right places to drive the objectives.
- Review the sell-in and sell-through with particular emphasis on priority launches. Ensure follow-up orders are placed where further stock is required.
Relationship
- Support your retailer on driving a collaborative plan that is partnership driven.
- Respond to field queries in a timely manner and prioritise accordingly.
- Identify & execute potential opportunities within your retailer’s estate. Present and gain agreement for implementation and ensure field & ecom teams are well informed.
- Lead ad hoc financial analysis to ensure financial targets are met.
- Maintain contact strategy with all internal and external departments to timescale and format agreed with NAM/ SNAM.
- Support HRD & SNAM/ NAM on staffing.
Sales & Marketing
- Report weekly stock and sales figures, including competitive analysis. This should include:
- Wholesale tracker
- Monday top line figures
- Key Product Sales
- Stock and cover analysis
- Services sale
- Formulate (in conjunction with Marketing), present and negotiate trade-marketing, Stores, CRM, sampling programmes for designated accounts, securing coverage and buy in.
- Adapt marketing plans and build specific events and promotions, exploring new retail initiatives where presented.
- Present at sales meetings an overview of trade marketing plans with emphasis on key Benefit/retailer initiatives to ensure the buy-in of all concerned.
- Ensure that all retailer activity is accurately recorded and communicated to relevant Head Office / Field Sales.
- Take the marketing forecast for new launches and ensure the data is analysed so stock is apportioned to the right retailer and right stores. Also support NAM/ SNAM on Exclusive retailer lines forecast and stock apportionment to stores.
Contacts and Relationships
- All sales team inc. ecommerce
- All retailers
- All Head Office departments
Skills / Abilities
- Commercial
- Team player
- Driven and ability to drive those around them without having direct management responsibility
- Customer and relationship focused
- Ability to be both proactive and reactive
- Attention to detail
- IT skills; advanced excel
- Analytical and numerate
- Persuading and influencing
- Effective negotiation
- Creative and innovative
- Good communicator
- Able to work under pressure
Qualifications
Profile
- 4 years relevant sales’ experience (FMCG or industry).
- Boots, Grocery or FCMG experience is considered desirable.
- Experience in Account Management
- Proven strong negotiation skill.
- Proven sales target delivery.
- Experience of UK retail marketplace.
- Personal affinity with brand and products.
- Experience of producing trade marketing plans desirable.
Competencies
- Creativity and Innovation Management
- Strategic Agility
- Managing Vision and Purpose
- Customer Focused
- Drive for Results
- Dealing with Ambiguity
We offer hybrid working with 60% of hours being completed in the office and 40% flexible working from home. At times some national travel will be required and associated overnight stays.