Senior Account Manager Aftermarket

Komatsu Australia Pty LtdAustraliaOn-siteFull-timeSenior, 5–8 yearsListed 3 days ago

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About this role

About Us

At Komatsu Australia you’ll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together . We encourage people with diverse backgrounds to apply for this role.

The Opportunity

Take the lead on some of our most strategic Tier 1 customer relationships. You’ll shape account strategy, drive sustainable growth and build strong partnerships with senior stakeholders, connecting customer priorities with Komatsu’s aftermarket capabilities across sites and regions.

Key Responsibilities:

- Manage strategic Tier 1 customer relationships at a corporate level.

- Develop and deliver multi-year account plans aligned to customer goals.

- Drive revenue growth, profitability and increased wallet share.

- Lead contract, pricing and long-term commercial negotiations.

- Build trusted relationships with C-suite and senior stakeholders.

- Lead fleet optimisation, TCO reduction and digital integration initiatives.

- Facilitate executive business reviews and account performance reporting.

- Maintain accurate forecasting, opportunity pipelines and CRM activity.

Role Located: Welshpool, WA

Roster: Monday – Friday, 38 hours per week

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What We Are Looking For:

- Strong knowledge of mining operations, customer needs and equipment lifecycles.

- Proven ability to develop long-term, multi-site account growth strategies.

- Strong commercial acumen with experience negotiating high-value agreements.

- Demonstrated ability to build relationships and influence C-suite decision-makers.

- Experience leading strategic initiatives, including innovation and digital transformation.

- Confident using CRM and reporting tools for account planning and opportunity management.

- Tertiary or trade qualification in sales, service, engineering, logistics or supply chain desirable.

Why work for us!

Komatsu benefits:

- Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.

- Financial: Income Protection Insurance and Death & Diability Insurance provided through our company superannuation fund ; Novated Leasing options available.

- Career: Recognition, awards, flexibility, further education studies and internal career development.

- Health: Corporate discount with Bupa, Total Wellbeing Solution with CU Health

- Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.

- Yearly Bonus: Potential to receive a yearly bonus.

- Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Ready to get started? Simply hit the apply now button!

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package. We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations. Komatsu is committed to a workplace where women can thrive.