About this role
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech Sales
Job Sub Function:
Key Account Management – MedTech (No Commission)
Job Category:
Professional
All Job Posting Locations:
Wokingham, Berkshire, United Kingdom
Job Description:
Regional Clinical Lead North- Johnson & Johnson MedTech | Electrophysiology
For more than 130 years, diversity, equity & inclusion have been part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Our commitment to respect the dignity and diversity of all is embedded in our Credo.
We know that the success of our business depends on having the best talent in a workforce that reflects the diverse markets we serve around the world and an inclusive culture that values different perspectives and life experiences
That is why we are working to create an inclusive environment where diverse backgrounds, perspectives and experiences are valued, and each and every one of our people feels that they belong and can reach their potential. No matter who they are.
Diversity, Equity & Inclusion at Johnson & Johnson means “You Belong”!
J&J Electrophysiology are a key growth driver for J&J MedTech, operating in a fast growing and rapidly developing Electrophysiology marketplace. As a business we have a close relationship and understanding with our customers and as a result, product portfolio today and a strong pipeline for the future.
For these reasons there are Clinical Lead positions within each Region of the UK and as such, we are seeking to recruit a motivated and high-reaching individual for Clinical Lead positions for the North Region.
Reporting to the Clinical Development Manager, the Clinical Leads collaborate with the Regional field team, including the New Technology Specialists to ensure they are able to maximise the utilisation of the CARTO® 3 Systems and technologies with all customers.
The purpose of these roles is to act as an extension of the UK Electrophysiology sales and marketing team who support activities that drive the penetration of our products and technologies in the AFIB and EP markets.
This will predominantly focus on leading in clinical excellence and proficiency of the Electrophysiology field team, supporting strategic activities to achieve all business objectives around Carto® 3 utilisation and product adoption.
Essential duties and responsibilities:
Clinical Execution of Business Strategy
- Work alongside the Regional Sales Managers to ensure the Regional field team are able to enhance the utilization of CARTO® 3 Systems with legacy and new technologies through infield training, coaching & support.
- The majority of activity (75%) will be spent directly upskilling and supporting the field team through field visits incorporating clinical excellence, ensuring best practise and delivering training and feedback.
- Work closely with Marketing and the Regional Sales Manager to support the execution of their regional business plans
- Share best clinical practices and identify critical success factors
- Disseminate key clinical data in line with our marketing strategy and technologies
- Monitor & assess competitor activity and use this knowledge to support in the development of competitive advantage for J&J Electrophysiology.
- Represent the UK on national and EMEA calls to ensure timely dissemination of key messages to Regional team.
- Lead the distribution and cascade of training materials from EMEA.
Internal training:
- Ensure that in the UK the EMEA training is implemented and adjusted to local needs. Lead and coordinate the education of all field-based team members (TTS, ATS, TS, Senior TS and AMs) within their regions.
- Drive clinical excellence; maintain field team clinical competency and upskilling through ongoing EMEA trainings and assessment programs as well as driving adoption of local competency tools.
- Assure new technologies are incorporated in new hire training after launch.
- Work closely with EMEA team (SL&D/MKT) to ensure UK needs are incorporated.
KOL’s and strategic accounts
- Establish relationship with New Product Introduction (NPI) users and Key Opinion Leaders across UK to link and understand NPI usage with the newest clinical strategies, especially for AF treatment.
- Ensure these best practises of NPI usage are cascaded into the training of the field team to drive best clinical outcomes.
- Meet New Technology Specialists working with KOLs to better define needs and clinical advice to/from KOLs.
The successful candidate should meet the following criteria:
- Proven experience as Technical Specialist or equivalent, with a minimum performance score of FM/FM for the last 2 years.
- Enthusiasm, energy, ability to lead by influence
- Interpersonal relation and communication skills
- Demonstrates leadership behaviours within a team
- People management skills (or potential)
- Strong EP clinical knowledge
- Strong objection handling skills
- Competitive selling
- Confidence in providing formal presentations
- Critical Thinking
- Growth mindset
- Business acumen
- Teamwork facilitator
- Great teammate
- Meticulous business planning and execution
- Marketing mindset, vision
Required Skills:
Preferred Skills:
Account Management, Communication, Confidence Building, Cross-Functional Collaboration, Customer Centricity, Customer Experience Management, Customer Satisfaction, Execution Focus, Goal Attainment, Market Research, Medical Technology, Personalized Services, Presentation Design, Problem Solving, Relationship Building, Revenue Management, Sales Presentations, Solutions Selling, Sustainable Procurement, Vendor Selection