Assistant Delivery Manager

We are looking for a motivated, organised and proactive Assistant Delivery Manager to join our Telecoms Pillar at United Infrastructure.

Working closely with the Delivery Manager, you will provide essential administrative, coordination and operational support to ensure projects are delivered efficiently, safely and in accordance with client requirements, company procedures and agreed timescales.

This is an excellent opportunity for someone with strong organisational and communication skills who enjoys working in a fast-paced infrastructure environment and is looking to develop their career within telecoms delivery.

You will play a key role in maintaining accurate project records, coordinating site activities, managing documentation and supporting the successful delivery and handover of telecoms projects.

Key Responsibilities

Delivery Support & Administration

- Provide general administrative and operational support to the Delivery Manager as required.
- Create, maintain and organise project files, ensuring accurate electronic and hard-copy records are kept.
- Update internal project trackers, schedules and delivery plans to ensure information is accurate and up to date.
- Input and maintain site data across internal and client systems as required.
- Download, review and distribute relevant information from client systems, including drawings, surveys and data sheets.
- Support the coordination of project activities to ensure delivery milestones and deadlines are achieved.

Site Coordination & Documentation

- Arrange and coordinate site access for site visits, surveys and construction activities.
- Complete, coordinate and arrange the issue of project documentation, including Method Statements, Risk Assessments (RAMS), Health & Safety Packs and Quality Plans.
- Ensure project documentation is prepared accurately and issued in accordance with client requirements and agreed timescales.
- Prepare Handover Packs (HOPs) and ensure they are uploaded to the relevant systems within agreed Service Level Agreements (SLAs).
- Liaise with operational teams, site personnel and relevant stakeholders to support the smooth delivery of works.

Commercial & Procurement Support

- Obtain relevant quotations and supporting information for project requirements.
- Raise Purchase Orders (POs) for approval in accordance with company procedures.
- Work closely with the Commercial team to ensure they are informed of any potential financial impacts, changes or additional costs associated with project delivery.
- Support the accurate recording and reporting of project information to assist commercial and operational decision-making.

Performance & Continuous Improvement

- Monitor and report on project performance through the effective use of Key Performance Indicators (KPIs).
- Identify opportunities for continuous improvement and support the implementation of initiatives to improve delivery performance.
- Ensure company procedures and requirements, as detailed within the Company Procedures and Quality Manual, are consistently implemented.
- Maintain accurate and timely records to support compliance, reporting and project performance management.

Communication & Stakeholder Management

- Build and maintain effective working relationships with the Delivery Manager, operational teams, Commercial team, clients and other relevant stakeholders.
- Communicate clearly, professionally and respectfully with staff, operatives and colleagues.
- Support effective coordination between teams to ensure project information is shared accurately and in a timely manner.
- Undertake any other duties reasonably assigned by the Delivery Manager or relevant management.

About You

We are looking for someone who is organised, detail-oriented and capable of managing multiple tasks and priorities within a busy delivery environment.

You will have a proactive approach to problem-solving, strong communication skills and the ability to work effectively with a range of stakeholders.

You will also demonstrate:

- Strong administrative and organisational skills, with excellent attention to detail.
- The ability to manage competing priorities and work to deadlines.
- Good written and verbal communication skills.
- Confidence working with Microsoft Office applications, particularly Excel, Word and Outlook.
- The ability to maintain accurate records and manage project documentation.
- A proactive and flexible approach to work.
- Strong interpersonal skills and the ability to work collaboratively with colleagues, clients and operational teams.
- A commitment to health, safety, quality and continuous improvement.

Experience & Qualifications

- Previous experience in an administrative, coordination or project support role.
- Experience within telecoms, utilities, construction or infrastructure would be advantageous.
- Experience using project management, client or operational systems would be beneficial.
- An understanding of health and safety documentation, RAMS and quality processes would be advantageous.
- A willingness to learn, develop and take on additional responsibilities within the delivery function.

Join us at United Infrastructure and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK.