Lead Service Technician

Titan MachineryLa Crosse, WisconsinOn-siteFull-timeMid level, 2–5 yearsListed 9 hours ago

Apply now

About this role

Overview

Join the Titan Machinery team as a Case IH/CE Lead Service Technician to showcase your expertise in diesel machinery diagnostics, repairs, and maintenance while guiding a team of diesel mechanic professionals.

Responsibilities

- Diagnostic and Mechanical Repair Expertise : Lead by example with top-tier diagnostics, diesel repairs, and maintenance, ensuring high quality and efficiency while mentoring and enhancing team performance

- Documentation and Communication : Complete detailed documentation, clearly communicate issues and solutions to supervisors and customers, and utilize computer tools for task management

- Technical Support and Training : Stay current with technical knowledge, pursue relevant training, address customer complaints, and seize opportunities to improve service and drive sales

If you're passionate about heavy equipment and thrive in a fast-paced environment where professionalism and precision in mechanical work are valued, Titan Machinery offers the opportunity for growth and development. Join us in maintaining our reputation as a trusted partner in the community and beyond.

Qualifications

Required:

- 3+ years’ of Service Technician/Diesel Mechanic experience and/or related military experience

- Ability to travel to customer locations, Titan locations, and offsite training facilities, as needed

- Keen attention to detail, high level of initiative, and the ability to work independently

- Exceptional Documentation and Communication Abilities

- Must have your own tools, or the ability to acquire them prior to starting

Titan Machinery provides a generous total compensation package including the following benefits:

- Comprehensive Health and Dental Coverage

- HSA (Health Savings Account) - up to $1200 tax-free each year, contributed to your account by Titan Machinery

- 8 Paid Holidays, Competitive PTO, and Paid Company Volunteer Hours

- 401(k) with company matching on your FIRST DAY of employment

- 100% Paid Pregnancy-Related Leave and Parental Bonding

- Additional Voluntary Benefits such as: Vision Insurance, Life Insurance, Short-term Disability, and more!

- Additional Leave Benefits such as: Bereavement, Volunteer EMT, and Firefighter

- Safety Equipment Reimbursement

- Tool/Equipment Reimbursement of up to $1500 per calendar year

- Tool Insurance Provided

- Uniforms - 100% Paid by Titan - including laundering!

- Performance-based incentives

Learn more about our benefits here: https://www.titanmachinery.com/titancareers/careers/benefits

Apply today and take the next step towards a rewarding career with Titan Machinery!

Titan reserves the right to adjust compensation based on factors including but not limited to: scope and geography of the position, qualifications and experience of candidates, and other business and operational conditions. Titan Machinery is an Equal Opportunity / Affirmative Action employer: Women, Minorities, the Disabled and Veterans are encouraged to apply. Titan Machinery is an E-Verify participant. To learn more, please refer to the main Careers page.