About this role
Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution, and we need loads more people to help us make our vision a reality.
What you'll do
- Visit our customers in their homes and complete a survey to assess suitability for Solar PV, a heat pump, loft and cavity wall insulation, or complete an Energy Performance Certificate
- Capture multiple data points, including measuring, to complete a heat loss calculation and produce a quote
- Ensure all of the correct information is captured to inform the design and installation of a low carbon heating system
- Expertly explain the process you are undertaking to customers and be an advocate for the technology
- Be an exceptional communicator, ensuring customers feel good about each and every visit and are motivated to upgrade their homes
- Be resilient and adaptable to change in a fast paced environment
What you'll have
- Experience communicating effectively with customers, ideally in a face to face domestic environment
- Previous experience within MCS accredited organisation or assessing properties for energy efficiency or insulation measures is desirable (Domestic Energy Assessor/Retro Fit Assessor qualified is highly desirable but not essential)
- Experience with talking to customers about work in their homes, ideally with a background in measuring and sizing equipment
- It would be desirable also to have experience in technologies such as heat pumps, solar PV, battery storage & electrical equipment
- Some mechanical or electrical experience is preferred but not essential - although an ability to learn quickly to support your role will be required
- Octopus is a tech-forward company so good IT and tech skills are required
- Full clean driving licence (no more than 6 points)
What you'll get
- £29,700 basic salary + progression opportunities
- £2,500 bonus
- £25 per week lunch allowance
- Paid overtime options available
- Shares in Octopus Energy Group
- Company EV
- Use of company tools
- Uniform and all PPE
Why else you'll love it here
Octopus Energy is a unique culture . An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were named the UK's top company to work for in 2025 (https://www.independent.co.uk/news/uk/home-news/best-places-to-work-uk-2025-list-b2679318.html), and we ranked in the top ten in the Sunday Times Best Places to Work 2026 (https://www.thetimes.com/best-places-to-work). Our Group CEO, Greg has recordeda podcast about our culture (https://octopus.energy/blog/podcast/) and how we empower our people. We’ve also been placed in thetop 10 companies for senior leadership (https://www.businessleader.co.uk/the-top-25-uk-companies-for-senior-leadership-revealed-by-glassdoor/)
Applying for jobs can be a bit scary so have a nose through some of our tips first (https://octopus.energy/careers/candidate-advice/) 🚀
P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we’d love to help!
If this sounds like you then we'd love to hear from you.
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.