OR Scheduler - Operating Room ECHI

Position Summary
Responsible for coordinating surgical cases according to established surgery scheduling protocols. This position works collaboratively with the department's clinical staff and OR leadership to ensure maximum utilization of department OR service block.  Serves as first point of contact for physician offices and other customers regarding posting surgical procedures.
Responsibilities
Interacts with physicians and/or physicians' office staff to secure diagnosis, procedure details and enters / maintains all surgical data in OpTime

Coordinates resources to schedule surgeries using established posting guidelines, OpTime average procedure length, & operating room availability

Receives scheduling requests for procedures utilizing OpTime to schedule based on physician orders

Handles incoming calls and fax duties related to OR scheduling, and exercises judgment in posting cases for correct procedure

Obtains preliminary operating room scheduling information from clinical and surgical services and enters into OpTime according to the system requirements

Posts add-on cases and emergency cases to scheduling system as required; reviews wait list and schedules cases as rooms become available

Calls patients with appointment reminders, early admission changes, unforeseen cancelation or any other specific surgical occurrence

Coordinates/revised OR schedule and moves patients accordingly based on priority.

Works closely with OR clinical staff to coordinate all aspects of surgical procedure

Collects complete and accurate demographic and clinical information to properly enter into OpTime for PreArrival Team
Minimum Requirements
High School or Equivalent (GED) is required.

1 to 3 years Customer Service Experience is required.

Required

Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required

Basic computer skills

Preferred

Past experience with scheduling in EPIC OpTime, Cadence, or other EHR systems within a hospital or medical office environment

Experience with Microsoft Office applications (Outlook, Word and Excel)
Pay Range
$16.97 - $24.74
Other Information
Monday-Friday 8 hour shifts. Possible weekends.
ECU Health
About ECU Health Medical Center

ECU Health Medical Center, one of four academic medical centers in North Carolina, is the 974-bed flagship hospital for ECU Health and serves as the primary teaching hospital for The Brody School of Medicine at East Carolina University. ECU Health Medical Center has achieved Magnet designation twice and provides acute and intermediate care, rehabilitation and outpatient health services to a 29-county region that is home to more than 1.4 million people.
General Statement
It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicants qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.