About this role
Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world.
Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist."
Why Join Diasorin?
- ### Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world.
- ### Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry.
Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive.
Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward.
Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact!
Job Description
Working hours
(fulltime =1)
1
Number of incumbents
1
Job Title
Product Specialist
Location
Warszawa, Poland
Department
Sales & Marketing
Guidance by
Team Leader Product Specialists
Guidance from
-
Job Objective
The activity of the Product Specialist provides a close assistance to Sales & Marketing Teams in the Territory in the definition of a competitive offer to customer and in ensuring a direct assistance for 2nd level queries and supportive training working in synergy with the Sales Team.
Tasks & responsibilities
- Work in synergy with the Sales and Marketing force of the Territory in the preparation and presentation of various projects, underlining the advantages of the system offered in relation to competition.
- Prepare an analysis of the new market opportunities, providing the technical reports that will be enable the Sales and Marketing force of the Territory in the identification of the strategy to be pursued.
- Analyze of new and consolidated installations, ensuring a correct preparation of offers to customers, via a thorough analysis of customer work flows and requirements.
- Provide educational presentations, lectures, seminars, consult technical communications, etc.
- Assess customers´ needs in the Territory, create / increase the customer demand through communication activities at the hospital clinic.
- Assists in data analysis and resolution of second level assistance requests. Get information in regards to their area of competence: customers turnovers and main parameters End User prices in the Territory, tenders in which the company is involved and commercial projects
- Support of the Team with product knowledge
- Participation in reviewing process
- Ensure compliance with the Quality Management System, the Company Policies and the Corporate Procedures.
- Reporting on regular basis with accordance to rules established
- Ensure the all ISO/SOP processes are followed
Education
- Master’s Degree, preferably in fields related to Biology
Professional experience
- A minimum of 3 years service experience in the Diagnostic sector as Application Specialist and/or Service Specialist at Country level
- Previous experience in IVD (In Vitro Diagnostics) and/or highly regulated FDA environments and biotechnology industry
Knowledge and skills
Skills:
- Excellent communication skills and prompt internal / external customer response rate
- Service-oriented mentality and a strong focus on customer needs
- High problem-solving and decision-making capability
- Effective project management and analytical skills
- Interdisciplinary thought and treatment and quality awareness
- Well-organized, ability to work well independently as well as part of a team
- High commitment and self-motivation
Technical Competencies:
- Knowledge of the laboratories ‘process flow.
- Seasoned experience using Microsoft Power Point, Work and Excel
- Very good knowledge of Windows 2000/Windows XP/Windows 7
Languages:
- Fluent in Polish and English, both spoken and written
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