About this role
SAIC is seeking a Cloud Operations Lead to support the Administrative Office of the U.S. Courts (AOUSC/AO) Cloud Technology Broker Integration Partner (CTBIP) contract. This position will provide services to build cloud foundations for the Judiciary, including cloud advisory/strategy and implementation services.
This role must be performed in the United States and will be remote. There may be occasional travel to customer site in Washington, DC.
Responsibilities:
- Oversee daily cloud operations to ensure efficient and reliable performance.
- Manage performance standards and ensure alignment with organizational goals.
- Coordinate between different teams to address operational issues and optimize workflows.
- Handle incident escalations, resolving issues promptly to minimize disruptions.
- Ensure compliance with Service Level Agreements (SLAs) and address operational challenges effectively.
- Manage the Cloud Management Platform (CMP) for AOUSC.
Required Qualifications:
- Bachelor’s degree and 9 years of relevant experience
- A minimum of one cloud certification (AWS, Azure, GCP)
- Must be able to obtain and maintain a Public Trust