About this role
Your role, your impact
As a Salesforce Senior Solutions Architect - Field Service , you’ll design and guide implementations that help service organizations work more efficiently and effectively in the field. You’ll partner with clients and delivery teams to understand business needs, shape scalable solutions, and guide projects from discovery through launch and adoption.
Keys to your success
- Salesforce Field Service Consultant and Certified Service Cloud Consultant Certifications or equivalent hands-on expertise;
- 5+ years of consulting experience implementing Salesforce Field Service for clients with complex service operations and large user populations;
- Experience leading or contributing to multiple full lifecycle implementations, from discovery through deployment and support;
- Hands-on Salesforce platform experience, including configuration, data modeling, security, automation, reporting, scalability, and performance considerations;
- Experience with Salesforce mobile solutions, offline use cases, and technician adoption;
- Experience with complex scheduling, optimization, service-level agreements, or high-volume dispatch;
- Experience working with Agile delivery methodologies and distributed development teams;
- Experience in industries such as utilities, telecommunications, manufacturing, or equipment services;
- Strong understanding of field service operations and industry best practices, including Scheduling and Optimization (ESO);
- Proven ability to collaborate across teams and leadership levels to deliver projects on time and on budget.
Language skills
- English: Proficient