Licensed Vocational Nurse - ECM

Heritage Health Network (HHN) is seeking a Licensed Vocational Nurse (LVN) to join our Enhanced Care Management (ECM) team supporting members within the IEHP Pod . The LVN will work closely with RNs, Lead Care Managers, Community Health Workers, Behavioral Health Care Managers, and the Director of Clinical Operations to provide coordinated, whole-person care.

This is a member-facing role that combines clinical support, care coordination, community-based member engagement, and clinical documentation.

What You’ll Do

- Provide clinical support and care coordination for an assigned caseload of ECM members within the IEHP Pod.
- Support individualized, person-centered care plans and address barriers to care, including avoidable ER and hospital utilization.
- Conduct member visits in the community or home and accompany members to medical appointments as needed.
- Complete risk assessments and collaborate with RNs and Lead Care Managers to develop and update care plans.
- Use motivational interviewing to engage members, encourage adherence, and support behavior change.
- Coordinate with hospitals and other providers on discharge planning and transitional care.
- Review clinical documentation and care plan notes for accuracy and completeness.
- Participate in daily pod huddles, case conferences, and multidisciplinary care reviews.
- Help members access appropriate healthcare services, resources, and community support.
- Maintain accurate, timely, and compliant documentation in ECW.
- Ensure documentation supports health plan, regulatory, billing, and payment requirements.
- Escalate cases outside the LVN scope of practice to the RN or Director of Clinical Operations.

Requirements

What We’re Looking For

- Active California LVN license in good standing.
- Completion of an accredited LVN program.
- 2+ years of nursing experience , preferably in care management, ambulatory care, ECM, managed care, or a related setting.
- Strong clinical assessment, care planning, and care coordination skills within LVN scope of practice.
- Knowledge of Medi-Cal, managed care, or care management practices.
- Strong communication and collaboration skills.
- Ability to work effectively within a multidisciplinary care team.
- Ability to conduct regular local travel for member visits.
- Bilingual English/Spanish is a plus.
- Experience with CalAIM, ECM, or managed care programs is preferred.

### Schedule & Location
Schedule: Monday–Friday, business hours
Location: Riverside, CA / Hybrid
Travel: Regular local travel for member visits within the IEHP service area

Benefits

Why Join HHN?

At Heritage Health Network, you'll be part of a collaborative care team focused on improving outcomes for Medi-Cal members through Enhanced Care Management, whole-person care, and community-based support .