About this role
To provide customers with top quality service in order to establish a great experience according with Dolce & Gabbana philosophy and culture.
• Interact with customers, take orders for drinks;
• Plan and present bar menu;
• Serve drinks to the customer;
• Mix ingredients to prepare cocktails and other drinks;
• Assess customers’ needs and preferences and make recommendations;
• Ability to Sell or influence others for up selling and suggestive selling;
• Provide recommendations and suggestions to guest for choosing drinks and Snacks;
• Serve customers in a friendly and helpful manner;
• Maintain liquor inventory and consumption;
• Prepare inventory or purchase requisitions as needed to replenish supplies;
• Ensure that the assigned bar area is fully equipped with tools and products needed for Mixing beverages and serving guests;
• Stay customer focused and nurture an excellent customer experience.
• Showing guests to tables during Bar service
• Greeting and escorting guests with a professional and positive attitude
• Oversea the flow of guests within the restaurant
• Manage the reservations and shift of the team
• Maintain ambience of restaurant – lighting, music, cleanliness, hygiene
• Oversea and pro-actively deal with guest queries and complaints
• Advising guests on menus & beverage choices
• Checking and dealing with guests Special Occasion arrangements