Clubhouse Generalist

CLUBHOUSE GENERALIST I

HILLSGROVE CLUBHOUSE

FULL TIME – NON EXEMPT

General Summary:   Works as a generalist staff in a Clubhouse staff in a clubhouse program.  Work in partnership with members and staff of the Clubhouse providing support to pre-vocational work units in the context of the work order day.  Engage members in the development and achievement of recovery-oriented goals, work side

Essential Responsibilities:

- Perform work tasks in the context of the work units and work ordered day, side by side with members.  Teach skills in the context of the work unites and the work ordered day.

- Manage TE, SE and IE positions in the community, providing job coaching and coverage when needed.

- Work in partnership with Clubhouse Director to develop and maintain relationships with local business and industry to create job opportunities for members.

- Work in strength based environment in partnership with adults living with serious and persistent mental illness.

- Convey a vibrant and positive energy that engages members and supports a positive, safe, and inclusive work environment for members and staff.  Deliver support in a trauma-informed manner.

- Assist members in recognizing their strengths and sharing those strengths with members and staff.  Convey with members a vision of their potential that is not restricted by disability, but is based on needs and aspirations common to all people.

- Must engage members in all aspects of Clubhouse work and the functions of the Clubhouse generalist as appropriate.

- Actively promoted the development of members’ aspirations regarding Clubhouse participation, employment, education, housing and social involvements.  Assist members in setting goals.  Staff and members together formulate plans for progressing towards these goals.

- In a Clubhouse mileau, work in group settings where staff share responsibilities with members, enabling the raising of expectations to permeate the group and allow members to take on lead roles to encourage each other and provide opportunity for empowerment.

- Assist members in getting entitlement benefits, psychiatric and medical treatment, and using other community resources as needed.

- Offer positive support relationships that help promote hope, choice, wellness, and recovery for members, while maintaining appropriate social boundaries.  Help members feel needed, respected and valued as club participants.

- Provide regular outreach via multi-media, telephone, and home/hospital visits to maintain member engagement and provide community based support.

- Be an active part of the member’s support team, including family as appropriate, work to support high quality care as an advocate for the member.

- Work as a primary staff for multiple members, with responsibility for weekly note completion, annual goal planning, and semi-annual goal review.

Additional Responsibilities:

- Perform all duties in accordance with and demonstrate knowledge of all Thrive Behavioral Health (TBH) standards, policies and procedures.  Uphold the Clubhouse International Standards. As appropriate, uphold the standards associated with Clubhouse program licensure, the RI Office of Rehabilitation, the Rhode Island Department of Education, and the Rhode Island Health Department.

- Be punctual and timely in meeting all requirements of performance, including but not limited to, attendance standards and work deadlines; initiation and completion of assignments; working the assigned scheduled hours and/or shift and scheduled work breaks, where applicable.

- Maintain courteous, professional and effective working relations with employees at all levels of the organization to facilitate the Clubhouse’s ability to meet its goals and objectives.

- Present a neat appearance in proper attire and identification as required by the position, department and TBH policies & procedures.

- Attend, prepare and actively participate in all TBH/Clubhouse required trainings and meetings within the prescribed time frame, which may include successfully completing assignments, preparing agenda and engaging in problem solving.

- Complete all responsibilities related to the general safety, program safety, and specific job-related hazards.

- Demonstrate respect and positive regard for the rights and dignity of all clients, families,  and visitors to ensure a professional, responsible and courteous environment.

- Embrace Thrive’s Diversity, Equity and Inclusion Mission Statement and Definitions.

- Must adapt, with minimal or no advance notice to changes in how business is conducted and work is accomplished.

- Maintain and enhance the Center’s culture of learning and growing by serving as a role model, mentor, facilitator, educator, and consultant on program and service issues.

- Carry and enliven a positive Center image consistent with the Center’s Guiding Principles and professional code of ethics.

- Participate in a TBH sponsored committee, TBH staff meetings, and events as assigned by the Clubhouse Director.

- Function as a member of a team, i.e. is a “Team Player”.

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Qualifications

Education, Experience, Competencies:

- Bachelor’s Degree in the human services, business or a related field with an equivalent combination of related experience.

- Two years full-time experience in a program or service providing supported employment or psychiatric rehabilitation for individuals living with serious and persistent mental health.

- Clubhouse experience a plus

- Initiation and successful completed of Comprehensive Clubhouse Training required.

- Must be a good listener and have an understanding of mental illness

- Ability to multi-task in a group environment.

- Model a positive attitude towards work

Certifications, Licenses Requirements:

- Support Employment Professional Certification may replace one (1) year of professional experience.

- Valid driver's license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.

Physical Demands

- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The associate life and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.

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EEO/VET/LGBTQ+ Employer