About this role
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.
A Utilities Supervisor is responsible for utility operational oversight and development, team metrics and management, and acts as the point of contact for escalated issues.
Responsibilities:
- Serve as the point of contact for field personnel regarding operational concerns/issues.
- Research issues to determine causality.
- Complete portfolio-wide utility data audits, cleanup, and reporting.
- Manage additional ad hoc and ongoing projects to support operational functions as assigned by the Utilities Manager.
- Monitor and conduct conference calls with our utility department vendor, Conservice, to ensure metrics are within proper limits.
- Address concerns regarding service guarantees and work proactively to improve processes and communication.
Requirements:
- High School Diploma or equivalent required.
- Bachelor’s Degree in Business or a related field preferred.
- 3-4 years of experience in a similar administrative role.
- Intermediate Excel and Microsoft Office skills.
- Knowledge of Project Management.
- Capability to lead and handle sensitive information professionally.
- Excellent communication skills, both written and verbal.
- Attention to detail.
- Capability to critically analyze situations and consider secondary and tertiary effects to both the business and stakeholders.
Compensation
The anticipated pay range/scale for this position is $63,909.00 to $79,864.00 Annually. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.
Additional Compensation
This position is eligible to receive a discretionary annual bonus.
Perks and Benefits
Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice: To learn more about what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice .
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