About this role
Responsibilities
- Serve as a welcoming and knowledgeable point of contact for prospective families, responding to inquiries and developing relationships throughout the admissions process.
- Conduct campus tours and coordinate personalized visits that highlight Maclay's programs, culture, and student experience.
- Proactively follow up with prospective families to maintain engagement, answer questions, and support progress toward enrollment.
- Coordinate applicant interviews, student visits, assessments, and other admissions activities in collaboration with school personnel.
- Maintain accurate applicant records and communications within the School's admissions management system, tracking application progress and following up on outstanding materials.
- Support the Director of Admissions in implementing recruitment and outreach initiatives to expand awareness of Maclay and generate prospective-family interest.
- Plan and coordinate admissions events, including open houses, campus previews, and other recruitment experiences.
- Represent Maclay at school fairs, community events, and other outreach opportunities.
- Assist with admissions communications, enrollment reporting, and the preparation of applicant materials for review.
- Collaborate with faculty, staff, students, and current families to create meaningful opportunities for prospective families to experience the Maclay community.
- Partner with the Advancement Office to support parent engagement, community-building initiatives, and events that strengthen relationships with prospective, new, and current Maclay families.
- Contribute ideas and identify opportunities to strengthen admissions processes, family engagement, and recruitment efforts.
- Support other School priorities and initiatives as needed.
Qualifications
Qualifications
- Bachelor's degree required.
- Experience in admissions, education, recruitment, customer relations, sales, hospitality, or another relationship-focused field strongly preferred.
- Strong written and verbal communication skills, with confidence interacting with individuals and groups.
- Excellent organizational skills, attention to detail, and the ability to manage multiple responsibilities and deadlines.
- Excellent proficiency with technology, including Microsoft Office applications, database and CRM systems; experience with Veracross preferred.
- Familiarity with AI tools and an eagerness to use them to improve efficiency, communication, organization, and daily workflows.
- Ability to maintain accurate records, manage confidential information, and communicate professionally with families and colleagues.
- Willingness to participate in occasional evening and weekend events and off-campus recruitment activities.
The Successful Candidate Will Be
- A natural relationship-builder who enjoys meeting new people, connecting with families, and making others feel welcome.
- Highly organized and dependable, with strong follow-through and an ability to manage the details without losing sight of the larger goal.
- Industrious and self-directed, someone who sees what needs to be done, takes initiative, and follows through.
- Adaptable and comfortable working in a fast-paced environment where priorities may shift and new opportunities arise.
- Socially aware and collaborative, able to read a room, build trust, and work effectively with a wide range of personalities.
- A positive and engaged member of the school community who enjoys working as part of a team and contributing wherever needed.
- Someone who believes in Maclay's mission and can speak about the school with genuine enthusiasm and confidence.