Network Technician

Job Title: Network Technician

Job Location: Great Falls

Department: Network Operations

Reports to: Network Operations Supervisor

Employment Type: Full-Time, Non-Exempt

Job Overview: Vision Net, Montanas largest state-wide network and premier data center provider is seeking a skilled and detail-oriented Network Technician to install, maintain, and troubleshoot telecommunications systems and network infrastructure. The ideal candidate will have hands-on experience with fiber optics, routers, switches, and other networking equipment while ensuring optimal performance and reliability of Vision Nets network.

Essential Job Duties and Key Responsibilities:

- Install, configure, and maintain telecommunications equipment including routers, switches, modems, and structured cabling.

- Perform diagnostics and repairs on network hardware and software issues.

- Conduct routine inspections and preventive maintenance on network infrastructure.

- Collaborate with engineering and IT teams to support network upgrades and expansions.

- Document network configurations, maintenance activities, and service reports.

- Respond to service tickets and troubleshoot connectivity issues in a timely manner.

- Ensure compliance with safety standards and industry regulations.

- Assist in planning and implementing network security measures.

- Provide technical support and training to end-users as needed.

- Work in a safe and effective manner.

- Maintain confidentiality of company information and records when required.

- Travel to remote locations for work with scheduled and non-scheduled notice.

- Work independently and within a team.

- Hold a valid Montana drivers license, and safe driving record.

Additional Job Duties and Responsibilities:

- Perform other duties and responsibilities as required or assigned.

Knowledge, Skills, and Abilities:

- Telecommunications technologies (Voice, Data, IP, Ethernet, Photonics, Security).

- Network protocols (DWDM, BGP, TCP/IP, SIP, OSPF, SNMP, MPLS).

- Industry best practices and standards.

- Industry regulations and compliance requirements.

- OSS/BSS systems and network management tools.

- Microsoft 365 and other relevant software.

Education and Experience:

- Associate degree or technical certification in Telecommunications, Networking, or related field (Bachelors degree preferred).

- 3-5 years of experience in telecommunications or network support

- Certifications such as CompTIA Network+, Cisco CCNA, Palo Alto Certified Network Security Engineer (PCNSE)/Administrator (PCNSA), or BICSI.

Any combination of the above requirements or equivalent education will be considered

Working Conditions:

- Full-time, rotating shifts (weekends, evenings, overnights, holidays).

- Rotating On-Call duty may also be required.

- Frequent in-state travel and overnights.

- Sitting or standing for extended periods of time.

- Occasional outdoors work in adverse weather conditions.

- Occasional confined spaces conditions.

Reasonable accommodation for individuals with disabilities will be made.

Additional Information:

This job description is not intended to be all-inclusive. An employee will also perform other related business duties as assigned. Vision Net reserves the right to revise or change job duties and responsibilities. This job description does not constitute a written or implied contract of employment.