Host/Hostess(FT)

When you work at THE FORUM , you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

THE FORUM is recruiting for a hospitality focused Host/Hostess to join our culinary team! This role is responsible for assisting the Dining Room Manager/Director with the overall operation, coordination, appearance and maintenance of the dining area and ensuring that courteous and efficient services are delivered.

Employment Status : Full Time

Hourly Range : $24.50-$28.32

Why You'll Love Working Here

- Medical, Dental, and Vision insurance; HSA and FSA options( PT/FT)

- Life and Disability coverage (basic and voluntary)- ( FT)

- Voluntary Accident, Critical Illness, Identity & Fraud Protection, and Pet Insurance(FT)

- Competitive benefits and 401(k) with company match

- Referral Bonus Program - Up to $500 per referral!

- Generous PTO, Paid Holidays and Bereavement Leaves (PT/FT)

- Employee Assistance Program & a Safe and clean work environment

- Birthday Celebration, Service Tenure Awards and Monthly Employee Engagement Activities

- Career Advancement Opportunities

- Tuition Reimbursement Program

- A warm, engaging, and mission-driven workplace where your impact truly matters

Here are a few of the daily responsibilities of a Host/Hostess:

- Responsible for arranging seating accommodations and greeting residents, guests, and staff while maintaining a friendly environment.

- Review and maintain current reservation system.

- Supervises the physical appearance of the dining room area and wait stations including table pedestals, chairs, rugs, drapes, flooring tiles, light fixtures, etc.

- Supervises the appearance of dining room tables, including table linens, napkins,
silverware, table setup, centerpieces.

- Schedules work assignments for all dining room personnel assigning specific jobs and spot checking to ensure standards are met.

- Advises the Dining Room Supervisor/Manager regarding dining room status.

- Assists bus and wait staff on the floor when needed and receives a consensus on resident feedback and satisfaction.

- Performs specific work duties and responsibilities as assigned by supervisor.

- Receives residents calls regarding reservations, room service.

- Oversees and organizes Meal to Go Program and ensures accuracy of all completed orders.

- Ensures all orders are billed accurately and accordingly in a timely manner in the POS system.

- Runs all end of meal period reports and sends them to Accounting department.

- Attends weekly Food and Beverage Meeting with Managers & Supervisors

- Maintains organization and cleanliness of host stations.

Here are a few of the qualifications we need you to have:

- Must be ServSafe® Certified

- Must hold current state-required sanitation (Safe Food Handling and/ or Certified Food Manager) certification/licensure.

- A minimum of two years hospitality experience in “front of the house operations” within restaurant, hotel, club or similar institution.

- Ability to communicate with, understand, empathize with, work with and be tolerant of residents, patients, families, visitors, peers, supervisors, team members and other outside contacts.

- Ability to work in indoor and outdoor dining areas.

If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

EEO Employer