PT Fine-Dining Hosts & Server Assistants - Red PrimeSteak

A Good Egg Dining GroupOklahoma City, OklahomaOn-sitePart-timeNew grad, 0–1 yearsListed 1 hour ago

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About this role

Red PrimeSteak is OKC’s premier modern steakhouse—bold, refined, and elevated in every detail. Our space is as striking as our menu: modern, moody, and designed to impress.  We’re currently hiring  part-time Hosts and Server Assistants   to join our team. Ideal candidates are polished, personable, and comfortable in a fast-paced fine-dining environment. If you have a sharp eye for detail and a natural sense of hospitality, we want to meet you.  Bring your professionalism and personality—we’ll provide the atmosphere.

HOST POSITION SUMMARY:

Welcome and warmly greet guests upon arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes while keeping a smooth and orderly flow in the restaurant.

HOST DUTIES AND RESPONSIBILITIES:

• Warmly and graciously greet all guests upon arrival.
• Know restaurant standards, table numbers, wait sections, menu, specials, and be able to answer any question customers may have effectively.
• Take reservations and enter on OpenTable according to restaurant standards. Prompt customer for additional information and email whenever possible.
• Accommodate special seating requests for guests whenever possible.
• Relay messages to servers, bus, and manager as needed, especially guest notes from OpenTable.
• Help with bussing and drink service if time warrants. 
• Thank guests as they leave and invite them to return.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

HOST QUALIFICATIONS:

- Excellent communication and negotiation skills.

- Be able to work in a standing position for long periods of time (up to 6 hours).

- Be able to communicate clearly and effectively in the predominant language(s) of our guests.

- Ability to work in high pressure situations.

- A passion for EXTREME HOSPITALITY

SERVER ASSISTANT POSITION SUMMARY:

Provide guests with beverage refills as needed. Remove used tableware between courses; clear and reset tables after guests leave. Generally assist wait persons at every level with customer service.

SERVER ASSISTANT RESPONSIBILITIES:

- Know restaurant standards, table numbers, wait sections, menu specials and be able to answer any questions customers may have effectively.

- Remove used tableware between courses and provide tableware for next course.

- Clear tables after guests. Take tableware to dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.

- Between seating, promptly clean table tops, chairs and booths. Check floor and clean as required. Reset and arrange tabletop.

- Respond appropriately to guest requests. Communicate guest requests to server as needed.

- Communicate with server and hostess to assure efficient seating, table utilization and customer service.

- Assist server as needed with food delivery, especially with large parties and during peak periods.

- Thank guests as they are leaving.

- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

SERVER ASSISTANT QUALIFICATIONS:

- No previous restaurant experience required.

- Have working knowledge of the predominant language(s) of our guests.

- Be able to lift up to 30 pounds, reach, bend and stoop.

- Be able to work in a standing position for long periods of time (up to 6 hours).

- A passion for EXTREME HOSPITALITY.