Outside Parts Sales Outdoor Power Equip (MY)

Outside Parts Sales & Account Development Specialist

Full-Time | Experienced
Ebling’s Service Plus is looking for a relationship-focused salesperson to serve established commercial parts customers and develop new business. This position combines outside sales, account management, and customer delivery throughout Ebling’s market area.

Definition of a Hero in this position

- Core Values Champion: Lives with integrity, is driven by service, and stays focused on people, reflecting Ebling’s core values: Integrity Centered, Service Driven, and People Focused.

- Relationship Builder: Earns customer trust by being responsive, knowledgeable, dependable, and genuinely interested in helping customers succeed.

- Business Developer: Consistently prospects for new customers and identifies opportunities to increase profitable sales with established accounts.

- Account Owner: Takes responsibility for serving assigned customers, maintaining those relationships, and following through on commitments.

- Customer Advocate: Learns each customer’s business, anticipates parts needs, and helps find practical solutions when equipment uptime is at risk.

- Organized Team Player: Maintains accurate records and works well with both stores, purchasing personnel, operations managers, and equipment salespeople.

- Professional Representative: Operates the company vehicle safely and represents Ebling’s well throughout the market.

Responsibilities

- Manage and maintain relationships with assigned commercial parts customers.

- Prospect for commercial landscapers, independent repair shops, municipalities, schools, institutions, property-management companies, and other qualified customers.

- Identify parts, brands, maintenance products, accessories, and related items that customers are currently purchasing elsewhere.

- Research parts, prepare quotes, secure orders, coordinate sourcing, and follow orders through completion.

- Maintain a disciplined schedule of customer calls, visits, quotes, follow-ups, and route stops.

- Promote OEM and aftermarket parts, maintenance products, accessories, and other approved products carried by Ebling’s.

- Load, organize, and deliver customer orders using a company-provided vehicle.

- Coordinate route delivery, parcel shipment, supplier-direct shipment, or store pickup according to customer needs and company procedures.

- Work with the Mountville and Myerstown parts departments to ensure orders are processed accurately and efficiently.

- Recognize equipment opportunities and refer them to the appropriate equipment salesperson based on the customer’s location, existing sales relationship, product category, or management direction.

- Deliver handheld equipment when assigned.

- Follow Ebling’s pricing, margin, credit, return, warranty, and special-order policies.

- Communicate customer needs, competitive activity, inventory opportunities, and market feedback to management.

Qualifications

- Experience in outside sales, account management, parts sales, or business-to-business customer service.

- Knowledge of outdoor power equipment, commercial lawn equipment, small engines, agricultural equipment, automotive parts, industrial parts, or a related field is strongly preferred.

- Comfortable initiating contact with prospective customers and following up consistently to earn new business.

- Able to build customer relationships while maintaining pricing and gross-profit discipline.

- Strong organization and attention to detail when managing accounts, quotes, open orders, deliveries, and follow-up commitments.

- Comfortable learning and using dealer-management, customer-management, email, mapping, and reporting systems.

- Communicates clearly and respectfully with customers, coworkers, managers, and suppliers.

- Holds a valid driver’s license, maintains an acceptable driving record, and is comfortable spending significant time traveling throughout the assigned territory.

- Able to load, unload, carry, and deliver parts and related products weighing up to 50 pounds.

- Dependable, accountable, and able to work independently while remaining connected to the supporting team.

Benefits

- Competitive salary plus performance-based commission, based on experience.

- Company-provided vehicle for approved business use.

- Company-paid fuel, insurance, and vehicle maintenance.

- Eight paid holidays per year.

- Paid vacation policy.

- Health, vision, and dental insurance with an employee contribution.

- Company contribution toward supplemental insurance.

- Retirement Savings Plan—Safe Harbor 401(k) with company match.

- Paid phone plan.

- Training and product-support resources.

Ebling’s offers strong wages and full benefits, and we seek to promote a healthy company culture that is cheerful, safe, up-building, and honest. We are looking for applicants who are committed to these same values.