About this role

Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.

If you are an internal applicant, please log into Workday and apply for your application to be considered.

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At Montage & Pendry, It’s All Because of YOU!

AMENITY DELIVERER

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage & Pendry, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage & Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility — join us.

The Amenity Deliverer is responsible for supporting the execution of complimentary seasonal guest experiences. This position plays an important role in creating memorable moments for our guests by ensuring all assigned amenity programs are properly set up, stocked, maintained, presented, and delivered according to established service and presentation standards.

The Amenity Deliverer will provide dedicated support for winter programming, including Winter Soft Drink and Snack Minibars, CandyLand, S'mores and more Program, while engaging with guests in a warm, professional, and personalized manner.

This is a seasonal position designed to provide dedicated coverage for winter guest programming and support operational departments in remaining focused on their primary responsibilities.

Your Leadership

· Execute the daily setup, replenishment, presentation, and breakdown of assigned complimentary winter guest experiences.

· Prepare and replenish Winter Soft Drink and Snack Minibars for approximately 50 designated residences and suites based on daily traces and guest requests provided by the Reservations team.

· Coordinate daily amenity deliveries efficiently and accurately, ensuring the correct products are delivered to the appropriate guest accommodations.

· Maintain appropriate par levels and assist with inventory management, organization, receiving, and stocking of minibar products and amenity supplies.

· Ensure all minibar products and displays are fresh, properly presented, clean, organized, and consistent with established resort standards.

· Complete the daily setup and presentation of CandyLand, ensuring displays are visually appealing, welcoming, organized, and fully stocked.

· Monitor CandyLand throughout designated operating periods and replenish products as needed.

· Engage with guests utilizing CandyLand and assist in maintaining an enjoyable, welcoming, and organized experience.

· Maintain cleanliness and organization of CandyLand displays, storage areas, and surrounding guest areas.

· Set up and break down the S'mores Program according to established operating standards and schedules.

· Stock and replenish s'mores ingredients, service supplies, and necessary equipment throughout the experience.

· Welcome guests and facilitate an engaging, personalized, and memorable s'mores experience.

· Monitor the designated fire pit area and consistently follow established resort safety procedures.

· Maintain cleanliness, organization, and visual presentation of all amenity stations before, during, and after service.

· Monitor inventory levels across all assigned programs and communicate product or supply needs to leadership in a timely manner.

· Ensure products are properly stored, rotated, and handled in accordance with applicable food safety and sanitation standards.

· Maintain clean, organized, and appropriately stocked storage and staging areas.

· Anticipate guest needs and proactively offer assistance while creating authentic and personalized interactions.

· Effectively communicate guest feedback, special requests, operational concerns, safety issues, and opportunities for improvement to leadership.

· Work collaboratively with Food & Beverage, Reservations, Housekeeping, Guest Services, and other resort departments as needed to ensure seamless execution of guest amenities.

· Consistently uphold resort service standards, grooming standards, safety procedures, and workplace policies.

· Perform other duties as required.

About You

· You are passionate about hospitality, guest experiences, and creating memorable moments through personalized service.

· You are passionate about providing exceptional service and creating memorable moments.

· You enjoy interacting with guests and have a naturally warm, welcoming, and engaging personality.

· You take pride in presentation and understand that small details can make a significant difference in the guest experience.

· You are organized, dependable, and comfortable working independently while remaining part of a larger team.

· You are open to learning, developing, and growing both yourself personally and helping others do the same.

· You are trustworthy and have integrity.

· You thrive in a fast-paced luxury hospitality environment and enjoy adapting to changing guest and operational needs.

Must Haves

· High school diploma or equivalent.

· Previous hospitality, guest service, food and beverage, housekeeping, or luxury hotel experience preferred.

· You possess strong organizational and time-management skills.

· You possess excellent interpersonal and communication skills.

· You are detail-oriented and committed to maintaining exceptional cleanliness and presentation standards.

· You are comfortable working independently and managing multiple assigned tasks throughout the day.

· You are able to safely handle, transport, stock, and organize products and supplies.

· You have a passion for hospitality and creating personalized guest experiences.

· You lead with integrity, accountability, and a commitment to exceptional service.

· You are available to work a flexible schedule throughout the winter season, including weekends, holidays, mornings, afternoons, and evenings based on operational needs.

· Ability to follow established food handling, sanitation, workplace safety, and fire-pit safety procedures.