Sales Manager

Primary Function

The Sales Manager is responsible for driving sustainable business growth and achieving the sales target for certification and related assurance services in Taiwan.

The role leads the Sales and Customer Service teams, develops business strategies, manages sales performance and pipeline, aligns sales capacity with business goals, and works closely with Operations, Technical / Quality and other functions to ensure effective execution.

The Sales Manager is expected to have a strong understanding of the certification market and business process, and to translate market opportunities into actionable sales plans.

Key Responsibilities

- Business Strategy & Market Development
- Sales Leadership & Target Achievement
- Sales Capacity & Resource Alignment
- Customer Service Team Management
- Pipeline, Forecast & Sales Execution
- Cross-Functional Coordination

Qualifications & Experience

- Bachelor’s degree or above.
- Minimum 7 years of relevant professional experience, preferably in B2B sales, business development, technical services, professional services, certification, assurance, testing, inspection or related industries.
- Previous experience in a sales leadership or team management role is preferred.
- Strong understanding of the certification market, customer needs and certification business process is highly desirable.
- Experience in the certification industry is preferred, but a long-term auditing background is not mandatory.
- Candidates with strong B2B business development experience and a good understanding of certification services and market dynamics are welcome.
- Experience working with both existing customers and new business development is preferred.
- Experience working in an international or matrix organization will be an advantage.

Language Requirements

- Good command of Chinese and English in listening, speaking, reading and writing.
- Able to communicate effectively with customers, regional teams, overseas offices and internal stakeholders.
- Able to participate in English meetings and discussions.
- Able to read and understand English-language business, technical and internal documents.

Skills & Competencies

- Strong customer-centric mindset.
- Strong business and commercial awareness.
- Proven leadership and people management capability.
- Strong sales planning, pipeline management and forecasting skills.
- Ability to analyze sales performance, identify gaps and develop practical improvement actions.
- Good understanding of B2B customer decision-making processes.
- Strong communication, negotiation and stakeholder management skills.
- Ability to work across functions and coordinate effectively with Operations, Technical and other internal teams.
- Strong problem-solving capability and execution mindset.
- Ability to balance short-term sales results with long-term business development.

Security and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on all final candidates as part of the offer process, in accordance with applicable country-specific laws and practices.