About this role
Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at https://www.lincolnelectric.com .
Location: Chennai
Req ID: 30396
Job Responsibilities
- Sales Order Processing - Create and process sales orders in SAP within 24 hours of receiving Purchase Orders (POs) or Purchase Requisitions (PRs), ensuring complete accuracy and no discrepancies.
- Order Acknowledgement - Issue order acknowledgements to customers within 24 hours, confirming receipt of orders, tentative delivery schedules, and obtaining necessary commercial approvals from the sales team.
- Proforma Invoice Management- Prepare and release proforma invoices promptly to facilitate advance payments and ensure timely dispatch of materials upon customer confirmation.
- Documentation Compliance- Manage end-to-end documentation for inbound and outbound material movement, including invoices, STOs, credit/debit notes, e-way bills, delivery challans, and other statutory requirements.
- Cross-Functional Coordination - Liaise with customers, sales, finance, warehouse, and logistics partners to ensure smooth order execution and on-time dispatch of materials.
Long Description
- Sales MIS Reporting- Generate and maintain daily, weekly, and monthly sales-related MIS reports to support business monitoring and decision-making.
- SAP Transaction Accuracy - Ensure all outbound transactions are processed through SAP with zero documentation errors and maintain systematic records of all sales and dispatch documents.
- Dispatch Planning - Prepare and monitor daily trading dispatch plans to ensure efficient material movement and adherence to delivery commitments.
- Open Order Monitoring- Track open sales orders and share weekly material availability status updates with the sales team to support customer commitment and delivery planning.
- Customer Service & Follow-up - Proactively follow up on pending orders, payment status, dispatch schedules, and customer requirements to ensure high service levels and order fulfillment.
- Data & Record Management - Maintain accurate order, dispatch, and customer records while ensuring compliance with company policies and audit requirements.
Job Requirements
- 2 - 3 years of experience in order management and supply chain/logistics in manufacturing or industrial sector.
- Any Degree or related field.
- Strong communication and interpersonal skills.
- Proficiency in MS Office and ERP systems like SAP – SD Module.
- Multilingual proficiency: Fluency in English, Hindi, and Tamil.
- Attention to detail and ability to manage multiple priorities.
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Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.