About this role
Abdul Latif Jameel comprises diversified businesses with deep roots in the Middle East, North Africa, and Turkey (MENAT region). Strong networks and long-established relationships make us a powerful partner, opening doors for those who want to do business in the region.
Our businesses represent some of the world’s leading brands, earning us their trust and building long-lasting and mutually beneficial relationships. Our commitment to anticipate and support our partners’ needs has driven our success.
From our modest beginnings 75 years ago as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, we have established an extensive operations infrastructure, built the largest vehicle distribution network in Saudi Arabia, and, along the way, we have accumulated comprehensive automotive expertise throughout the region.
Applying our vast experience in the automotive sector, we’ve used our expertise and operations infrastructure to diversify into new sectors that contribute to the ‘infrastructure of life’ in the MENAT region.
Financial Job Dimensions
Sales achievement of designated CBS target
Achieve CBS center receivable %
Degree of supervision
Close supervision, daily to weekly.
Level of Authority
Very limited within the scope of system management and order taking.
Purpose of the Job
Achieve parts sales target, through opening new sales channels/customers and maintain the parts orders cycle using JSAP system, re-invoice parts orders to customer, and issuing PDR requests in case of order discrepancy. Moreover, the jobholder is responsible for ensuring collection on time and maintain the overdue payments at minimum level.
Key Accountabilities: Description
- Open Sales deals and build good communication with Clients
- Achieve Part Sales volume /Target
- Manage Parts sales cycle using JSAP System
- Ensure collection of cash and overdue payment.
- Stock Aging (follow-up with brokers continuously to issue sales invoices)
Key Accountabilities: Performance Indicators
- # of field Visits
- Sales Target
- Ordering Lead time
- Overdue payment ratio
- Location 001 stock aging
Major Activities
Ensure CBS's efficient sales operation in terms of generate sales, collect dues, maintain sales cycle and acquire new customer
Plan and execute market visits activities for all parts advisor, collect feedback and update direct supervisors
Issue PDR Report (Parts Discrepancy Report) in the case reported by the customer.
Ensure and follow up on Parts delivery to the customer as planned.
Coordinate with the Warehouse team in case of PDR and/or Late delivery.
Collect the market pulse towards the Parts campaign and advise management.
Maintain customer satisfaction level.
Monitor Client payment, overdue, and receivable performance
Monitor orders and order delivery, and limit stock aging by ensuring prompt delivery of customers’ orders.
Job Context
- The job requires excellent understanding of parts of business, sales techniques, relationship building and team management.
- The job holder has direct impact over CBS sales achievement.
- The position has an impact on the sales process and ordering cycle by ensuring the availability of parts and ensuring the process goes smoothly without any delay.
- The jobholder should build and maintain good relationship with the wholesaler/broker and customer satisfaction
Framework, Boundaries & Decision Making Authority
- The job holder has adequate authority to acquire new customers, process, and invoice customer orders as per the processes and policy
- The job holder has the freedom to meet with his direct subordinate (Parts advisor), distribute visits plan and execution.
- The job holder has limited authority to decline customer orders or terminate customer
Organizational / Functional Strategic Focus
- The job has a crucial role in achieving CBS monthly sales budget.
- The holder has a direct impact in customer satisfaction and should build and maintain good relationship with the Customers (Broker)
- The position has an impact on CBS performance through fulfilling customer orders and process it smoothly without any delay.
- The job holder has an effective impact in ensuring CBS safety through ensure 5S and avoid orders accumulation without invoicing to customer
- The job holder has a crucial role in ensuring CBS locations 001 efficiency.
Minimum Qualifications
High school
Minimum Experience
3 – 5 years in an Sales related job
Job-Specific Skills
Sales, Communication, Teamwork, Follow-up
Languages
Arabic is a must, and English is an advantage
Special Certifications / Membership
Competencies
Ensures Accountability (Individual Contributor) Plans & Aligns (Individual Contributor) Focuses on the customer (Individual Contributor) Learns Through Reflection (Individual Contributor) Fosters Collaboration (Individual Contributor)
## Why Work for Us?
With a truly international footprint and more than three quarters of a century of commercial success behind us, we are today, not only a leading employer across the Middle East, North Africa and Turkey (MENAT) region, but also offer exciting opportunities worldwide, from Chile to Japan, from the UK to Australia.
Our values guide the way we work with our business partners, within our communities, and with each other.
Through Respect, Innovation, a Pioneering Spirit, and Empowerment, we are proud of our culture which sees ideas blossom, people thrive and successes flourish.