Employer Advising Coordinator

STRS Ohio, STRS

STRS Ohio is seeking an Employer Advising Coordinator to join the Finance/Employer Reporting team.

Established in 1920 and serving Ohio’s educators, STRS Ohio is one of the nation’s largest retirement systems, serving nearly 550,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $96.3 billion as of June 30, 2025, in assets and paying more than $7 billion in benefits annually.

STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center.  At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team.

Compensation:

Grade 6N: $25.60 - $28.80/ hr.

Work Schedule:

8:00am-5:00pm Monday-Friday (Onsite)

General Summary:

Provide comprehensive support to State Teachers Retirement System of Ohio (STRS Ohio) reporting employers by responding to inquiries, interpreting reporting requirements, processing and reconciling employer and member-account information, resolving discrepancies and maintaining accurate records. Build effective employer relationships, support education and outreach activities, update employer resources and assist with projects and other Employer Reporting and Finance functions as business needs require.

Summary of Responsibilities:

- Serve as the primary telephone contact for Employer Reporting. Respond to employer questions about membership, compensation, reemployed retirees, service credit, reporting procedures and other STRS Ohio topics in accordance with applicable Ohio law, Retirement Board rules and administrative guidelines.
- Build and maintain effective relationships and ongoing communication with assigned reporting employers while researching and resolving reporting, invoice, service-credit and member-account issues.
- Process deposit and service reports, calculate final average salary, review applicable limitations and complete necessary member-account adjustments.
- Reconcile annual reporting with payroll reporting and resolve discrepancies to ensure accurate member-account balances.
- Correct member identifying information, research Social Security number changes and obtain and maintain supporting documentation.
- Enter and process reemployment notices, identify and follow up on two-month and other employment violations involving reemployed retirees, and prepare contribution-penalty documentation.
- Manage the Employer Direct Debit process and perform assigned reporting, reconciliation and account-maintenance activities.
- Assist in reviewing and updating employer website content to reflect current Ohio Revised Code 3307 provisions, Administrative Code rules and STRS Ohio requirements.
- Support employer presentations and webinars, provide in-house and field assistance with reporting questions and problems, and serve as backup as needed. Travel will not exceed 5% of work time.
- Prepare and distribute letters, memoranda, reports and other documents and maintain employer files and records.
- Coordinate, develop or participate in team-wide projects, and provide assistance or coverage in other Employer Reporting or Finance areas as needed.

The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under supervision.

Summary of Qualifications:

- Associate degree in business, finance, or related field required.
- Bachelor’s degree in business, finance or related field preferred.
- One to three years relevant work experience preferred.
- Ability to understand, accurately explain and apply Ohio law, STRS Ohio Retirement Board rules, administrative guidelines and employer reporting requirements.
- Excellent mathematical and analytical skills required; ability to gather and interpret data and find solutions to problems.
- Ability to work with and preserve confidential information required.
- Excellent oral and written communication and relationship skills.
- Interpersonal skills necessary to deal effectively and courteously with internal and external contacts required.
- Ability to work independently and in a team environment while meeting deadlines with minimal direct supervision required.
- Excellent organizational skills and a high degree of accuracy and attention to detail required.
- Proven ability to operate Microsoft Office programs and standard office equipment required.
- Valid Ohio driver’s license and safe driving record required.
- Excellent work record of attendance, punctuality and the ability to maintain a flexible work schedule to meet business needs. Occasional evening, weekend and non-regular work hours may be required.

Equal Employment Opportunity Employer Statement

State Teachers Retirement System of Ohio (STRS) is an Equal Employment Opportunity Employer and prohibits discrimination and harassment of applicants or employees on the basis of race, color, religion, gender, gender identity or expression, national origin (ancestry), military status, disability, age, genetic information, sexual orientation, or caregiver status, in making employment-related decisions about an individual.

Visa/Sponsorship

To be offered a position with STRS Ohio, you must be either a U.S. citizen or possess proper legal authorization to work in the U.S. for the type of job you are seeking. This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship.

ADA Statement

STRS Ohio is committed to ensuring access, inclusion, and reasonable accommodations across all its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Posting Drug-Free Workplace Statement

The State Teachers Retirement System of Ohio (STRS Ohio) is a drug-free workplace. The use of recreational marijuana and non-medical cannabis is strictly prohibited.

Pre-Employment Drug Testing

All final candidates tentatively selected for employment will be required to undergo a urinalysis drug screening prior to appointment. This screening includes testing for illegal substances, including marijuana. A positive test result will disqualify the applicant from employment unless valid medical documentation is provided for legally prescribed medications or a physician’s recommendation for medical marijuana.

Pre-Employment Background Investigation

The final candidate selected for this position will be subject to a criminal background check. STRS Ohio will conduct an individualized assessment of any prior criminal convictions before making a determination regarding employment eligibility.