Technical Project Manager

Key Responsibilities

Project Planning

- Review project proposals to ensure in-scope and out-of-scope items, effort and cost estimation, deliverables, assumptions, and the proposed architecture are clearly defined.
- Analyze project requirements and prepare or update project timelines, delivery methodology, RACI, milestones, and deliverables.
- Ensure use cases and test cases are clearly defined before the project is onboarded to the delivery team.
- Prepare the Work Breakdown Structure (WBS) before implementation and review it with the Technical Lead.
- Establish timelines and milestones and plan delivery within the approved budget.

Technical Project Management

- Develop a sound understanding of the technical deliverables and work closely with Architects and Technical Leads to identify and manage risks, dependencies, and mitigation plans.
- Regularly review the technical solution and implementation progress with the Technical Lead to ensure planned activities are completed within the agreed timeline.
- Track project scope, schedule, effort, dependencies, and deliverables to ensure projects are delivered on time, within budget, and as per agreed scope.
- Assess project risks, develop risk mitigation strategies, and implement contingency plans to minimize the impact of potential issues.
- Identify project blockers and follow the defined escalation hierarchy for timely resolution.

Delivery Across Project Types

- Migration and cloud projects: Manage end-to-end delivery of cloud migration, modernization, and infrastructure projects, tracking cloud-specific activities, technical dependencies, risks, and milestones with Architects and Technical Leads.
- Non-migration technical projects: Manage end-to-end delivery of AI PoC implementations, AI assessments, and similar engagements, ensuring requirements, use cases, test cases, technical deliverables, and timelines are clearly defined and aligned with the approved solution.
- Coordinate with the technical teams responsible for moving applications between Development, Test, Integration, and Production environments.
- Manage change requests across cloud migration activities and track all associated events to maximize system availability and avoid errors.

Customer & Stakeholder Management

- Coordinate and conduct regular daily stand-ups and customer meetings, and maintain meeting minutes, action items, expectations, and discussion points.
- Prepare and share weekly project status reports covering progress, risks, issues, dependencies, and next steps.
- Maintain effective communication and coordination between customers, Sales, Architects, Technical Leads, Engineers, and other stakeholders.
- Keep clients, executives, and external partners engaged throughout the project lifecycle to sustain involvement and satisfaction.

Project Governance & Documentation

- Maintain key project documentation, including WBS, RACI, risk and issue registers, meeting minutes, status reports, decision and action trackers, and project closure documents.
- Ensure project activities and deliverables remain aligned with the approved scope, timeline, effort, and customer expectations.
- Drive project closure activities and ensure required deliverables, customer confirmation or sign-off, and closure documentation are completed.

Effort & Commercial Management

- Review team timesheets and effort utilization against approved project estimates, and maintain in line with agreed effort hours.
- Track project consumption and proactively highlight any effort or budget deviations.
- Obtain the final project consumption from the customer and coordinate with the Sales team for invoicing and partner-center billing.

Team Leadership & Reporting

- Provide leadership and guidance to project teams, facilitate collaboration, resolve conflicts, and motivate team members to achieve project objectives.
- Drive difficult conversations with both customers and team members when a project needs to be brought back on track.
- Generate weekly and monthly reports aligned with the relevant metrics for each type of project - for example, resource utilization, technical evaluation of team members, and customer success data points.

What You Bring

Experience & Technical Background

- 43+ years of relevant experience in a development or engineering environment across Cloud migrations, DevOps, AI or SRE.
- Hands-on ownership of end-to-end delivery of platforms and products built on a modern technology stack (microservices, cloud, DevOps).
- Knowledge of cloud concepts, DevOps and AI principles and practices.
- Proficiency in Agile methodologies, applied to project management in cloud, DevOps and AI environments.
- Basic understanding of automation and scripting, security best practices, and Infrastructure as Code.

Core Skills & Attributes

- Strong leadership qualities to guide and motivate teams towards project success.
- Excellent communication skills to clearly articulate project goals, expectations, and progress to stakeholders, team members, and clients, supported by effective listening and negotiation skills.
- Highly organized, with the ability to manage multiple tasks, deadlines, and resources effectively.
- Strong problem-solving skills to identify issues, analyze alternatives, and implement appropriate solutions promptly.
- Comfortable with ambiguity and capable of adjusting plans and strategies as needed.
- Ability to maintain composure, stay focused, and handle pressure while keeping the project on track.

License / Certification

- At least one of PSM, PMP, CSM, or a certification in any Agile project management methodology. SAFe certification is good to have.