Cluster PR and MarCom & Director of PR and MarCom

The Indian Hotels Company Limited (IHCL)Chennai, Tamil NaduOn-siteFull-timePrincipal, 12–15+ yearsListed 1 hour ago

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About this role

About IHCL

Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces.

Careers at IHCL

At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity.

Job Objective

To lead and oversee the public relations strategy and execution for a group of properties within the designated area, ensuring alignment with corporate objectives. This role focuses on building the brand, enhancing media presence, and developing campaigns that elevate the visibility of each property while maintaining synergy across the region.

Essential Job Tasks

• Evaluate the success of regional campaigns and implement corrective actions.

• Collaborate with the sales and marketing teams to integrate PR initiatives with broader strategies.

• Serve as a mentor for property-level PR teams, driving capability building.

Areas of Responsibility

• Regional Strategy Development:

• Craft and execute a PR strategy tailored to the specific needs of the region.

• Ensure alignment with the corporate vision and objectives.

• Leadership & Oversight:

• Provide strategic guidance to Cluster PR Managers across properties.

• Ensure consistency and quality of communication across all locations.

• Stakeholder Engagement:

• Cultivate relationships with regional media, influencers, and industry stakeholders.

• Event Coordination:

• Oversee the planning and execution of major regional events, ensuring consistent branding and visibility.

• Crisis Management:

• Lead crisis communication efforts across properties, ensuring timely and aligned messaging.

Attributes/ Essentials/ Other Information

Should be flexible to move within the company according to requirement and also for personal growth.

Required Qualifications

MBA with experience in Hotel Industry

Work Experience

15 years in hospitality/service/luxury brands industry focusing either on marketing or communication

Languages Needed in Position

English and Hindi

Key Interfaces- External

Regional and national media, PR agencies operating within the region, Industry stakeholders and influencers, Event organizers and partners

Key Interfaces- Internal

Corporate PR Team, Area Director, General Managers of regional properties, Marketing and Sales Teams, Cluster PR Managers

Behavioural Competencies

Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Talent Enrichment Guest Centricity Personal Effectiveness
## Equal Opportunities Employment at IHCL

At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.