Supplier Quality Manager

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

​Research & Development​

In Research and Development, we're full of highly skilled talents that include Scientists, Engineers, Medical, Clinical and Regulatory professionals - all working to create a cleaner, healthier world. With nine Centres of Excellence, we continually seek out new opportunities by using science, our entrepreneurial flare and our fearless innovation to develop and enhance our existing portfolio, never compromising on quality or performance.

We do the right thing, always, by ensuring we act with responsibility and integrity, by complying with regulatory legislation across the globe, whilst ensuring our products are safe for our consumers and are to the highest quality.

The size of our organisation means you'll have the opportunity to learn and work in different functions within R&D, giving you exposure to different disciplines, teams and environments. You will also have access to our Research and Development Academy, designed to develop our team and allow you to grow in our great organisation.
## About the role

As a Supplier Quality Manager, you will play a critical role in ensuring that our suppliers consistently deliver materials, components and services that meet Reckitt’s quality, safety, regulatory and compliance standards. You will lead the end-to-end supplier quality lifecycle, from supplier identification, qualification and onboarding through performance management, risk mitigation, continuous improvement and supplier offboarding. Working closely with Procurement, Quality, Manufacturing, Regulatory Affairs, R&D and Supply teams, you will drive excellence across the supplier network, ensuring product quality, consumer safety and supply continuity. This is a highly collaborative role requiring strong quality expertise, supplier management capabilities and the ability to influence both internal stakeholders and external partners in a fast-paced global environment.

Your responsibilities

• Lead the end-to-end supplier quality lifecycle, including supplier qualification, onboarding, performance management, risk mitigation and offboarding activities.
• Establish and continuously improve supplier quality programs to ensure compliance with Reckitt standards, customer expectations and applicable regulatory requirements.
• Conduct supplier quality and risk assessments, identifying potential vulnerabilities and implementing mitigation plans to protect product quality, consumer safety and supply continuity.
• Drive supplier performance management through KPI monitoring, scorecards, governance reviews and continuous improvement initiatives.
• Plan, execute and support supplier audits, while reviewing third-party audit reports, certifications and corrective action plans.
• Lead investigations related to supplier quality incidents, non-conformances and material defects, ensuring effective root cause analysis and implementation of corrective and preventive actions (CAPA).
• Collaborate closely with Procurement, Manufacturing, R&D, Regulatory Affairs and Supply teams to support sourcing decisions, product innovations and supplier development activities.
• Develop strong partnerships with critical suppliers to strengthen quality systems, manufacturing capabilities and operational excellence.
• Provide quality leadership and expertise across the supplier network, promoting a culture of compliance, continuous improvement and consumer-focused decision-making.

The experience we're looking for

• Bachelor's degree in Food Science, Microbiology, Chemistry, Engineering, or a related scientific discipline. An advanced degree is considered an advantage.
• 7+ years of experience in Food Safety, Quality Assurance, or Supplier Quality within the food manufacturing industry, ideally gained in a highly regulated environment.
• Proven experience in supplier quality management, including supplier qualification, auditing, performance monitoring, and continuous improvement activities.
• Strong working knowledge of FSSC 22000, SQF, or other GFSI-recognized food safety certification schemes.
• In-depth understanding of global food safety requirements, including FDA and Codex regulations, FSMA Preventive Controls, HACCP principles, and risk-based quality management systems.
• Auditor certification (e.g., FSSC 22000 Lead Auditor, ISO 22000 Lead Auditor, or equivalent) is highly desirable. Additional certifications such as PCQI, HACCP, or ASQ are considered a plus.
• Strong analytical and problem-solving capabilities, with experience in data analysis, trend identification, root cause investigation, and CAPA management.
• Excellent stakeholder management and communication skills, with the ability to build effective relationships across functions, suppliers, and international teams.
• Self-driven and capable of working independently while effectively collaborating with cross-functional and geographically dispersed teams.
• Proficiency with eQMS platforms, audit management tools, Microsoft Office applications, and reporting solutions such as Power BI.
• Fluency in English and Spanish is required; additional language skills are a plus.

The skills for success

Supplier Quality Management, Supplier Qualification & Onboarding, Supplier Auditing, Risk Assessment & Mitigation, Quality Management Systems (QMS), CAPA & Root Cause Analysis, Continuous Improvement, Regulatory Compliance, GMP / HACCP / ISO Standards, Supplier Performance Management, Data Analysis & KPI Management, Problem Solving, Stakeholder Management, Cross-Functional Collaboration, Project Management
## What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.
## Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.