Product Install Engineer

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Are you looking to work with some of the most advanced semiconductor manufacturing technologies in a dynamic, global environment with excellent opportunities for career growth and development? If so, KLA's SPTS Division is seeking talented Product Install Engineers to join our European Installation team. In this highly visible customer-facing role, you will be responsible for installing, commissioning, and validating world-class semiconductor process equipment at customer sites across Europe and beyond.

Your Impact

As a Product Install Engineer, you will be at the forefront of deploying KLA's advanced semiconductor process equipment at some of the world's most innovative semiconductor manufacturing facilities. You will take ownership of the installation and commissioning process, from system move-in through hardware qualification, ensuring equipment is installed safely, efficiently, and in accordance with KLA standards. Working closely with customers, applications engineers, technical support teams, and global engineering organizations, you will help deliver successful project outcomes while building strong customer relationships. This position is based in the Grenoble, France and requires extensive travel, primarily throughout Europe, with occasional international travel to support customer and business needs.

Key Responsibilities

Customer Engagement & Planning

- Lead pre-installation planning activities with customers to understand site-specific requirements, facility readiness, and installation schedules.
- Review customer facility documentation and verify readiness for system delivery, move-in, and commissioning activities.
- Act as the primary onsite technical interface between the customer and KLA during installation activities.

System Installation & Commissioning

Perform complete system installations in accordance with KLA specifications, including:

- Execute Tier 0 (System Move-In) activities, including equipment positioning, system levelling, utility verification, and cable connections.
- Execute Tier 1 (Hardware Commissioning) activities, ensuring all system hardware and subsystems are installed, configured, and operational.
- Configure, setup, and teach wafer handling robots and automation systems.
- Perform system calibrations, alignment procedures, functional testing, and acceptance checks.
- Support process engineers and applications teams during system startup and qualification activities.
- Ensure all installation activities are completed safely and in compliance with customer site requirements and KLA quality standards.
- Maintain accurate installation documentation, including field service reports, commissioning records, daily progress updates, and non-conformance reporting.

Technical Problem Solving & Escalation Management

- Diagnose and resolve complex mechanical, electrical, vacuum, software, and system integration issues encountered during installation and commissioning.
- Apply structured troubleshooting methodologies, installation best known methods (BKMs), and data-driven analysis to identify root causes and implement corrective actions.
- Escalate technical issues effectively, providing clear problem statements, supporting data, and completed troubleshooting actions to engineering and technical support teams.
- Coordinate resolution activities across multiple functions, including Engineering, Manufacturing, Applications, Technical Support, and Service.
- Support critical customer escalations and recovery plans to minimise schedule impact and ensure successful project execution.

Customer Acceptance & Satisfaction

- Lead installation review and handover meetings with internal application team & customers to verify system readiness and installation completion.
- Demonstrate system functionality and performance against installation and commissioning criteria.
- Support customer acceptance activities through completion of checklists, documentation, and validation requirements.
- Provide regular progress updates to customers and internal stakeholders throughout the installation lifecycle.
- Build strong customer relationships through professional communication, technical expertise, and a commitment to customer success.

Your Qualifications

Education & Experience

- Engineering qualification such as NVQ, HNC, HND, Degree, or equivalent experience in Electrical, Mechanical, Electronic, Manufacturing, or Mechatronic Engineering.
- Proven experience in a hands-on Engineering role with Electrical and Mechanical experience
- Previous experience installing, commissioning, or maintaining semiconductor process equipment would be advantageous.

Technical Skills

- Strong understanding of mechanical, electrical, pneumatic, vacuum, and electromechanical systems.
- Familiarity with plasma, gas delivery, process cooling water, and vacuum technologies used within semiconductor equipment.
- Ability to interpret engineering drawings, schematics, wiring diagrams, and technical documentation.
- Proficiency with Microsoft Windows operating systems and standard Microsoft Office applications.
- Experience with the installation, commissioning, maintenance, or troubleshooting of Etch, CVD, PVD, or related semiconductor process equipment is desirable.

Soft Skills

- Domestic and international travel, including to the United States, will be be required as part of this role (approximately 70% travel).
- Highly adaptable and flexible, with the ability to respond to changing customer requirements and business priorities.
- Excellent interpersonal, communication, and customer-facing skills.
- Strong organizational skills with the ability to manage multiple tasks, priorities, and installation schedules simultaneously.
- Self-motivated with the ability to work independently while also collaborating effectively within cross-functional and global teams.

Minimum Qualifications

- Technical degree or diploma in Mechanical, Electrical, Electronic Engineering, or equivalent experience.

- Very good written and verbal communication skills in English
- Hold a full driver's license

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews—whether virtual or in person—is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer.