Product Manager (SAFe) – Control & Monitoring Solutions for AIS/GIS Switchgear

Job Requirements

At Quest Global, it’s not just what we do but how and why we do it that makes us different. With over 25 years as an engineering services provider, we believe in the power of doing things differently to make the impossible possible. Our people are driven by the desire to make the world a better place—to make a positive difference that contributes to a brighter future. We bring together technologies and industries, alongside the contributions of diverse individuals who are empowered by an intentional workplace culture, to solve problems better and faster.

Candidate Profile

We are looking for an experienced Product Manager with a strong background in high-voltage switchgear, control and monitoring systems, and agile product development. The ideal candidate combines technical expertise with business acumen and can effectively drive product development within a SAFe environment from concept to release.

The successful candidate should have:

- Bachelor's or Master's degree in Electrical Engineering or a related discipline.
- Minimum 5 years of experience in Product Management, R&D Project Management, or Customer Project Management within the power transmission and distribution sector.
- Strong knowledge of High Voltage (HV) Switchgear, including AIS (Air Insulated Switchgear) and GIS (Gas Insulated Switchgear) applications.
- Experience working with Control, Protection, Monitoring, and Automation systems for substations and switchgear solutions.
- Hands-on experience with Agile and SAFe methodologies; SAFe certification is advantageous.
- Proven ability to manage product roadmaps, backlogs, schedules, budgets, and stakeholder expectations.
- Excellent communication and collaboration skills to work with global cross-functional teams, customers, and suppliers.
- Ability to balance technical requirements, market demands, cost, quality, and delivery objectives.

Key Responsibilities

- Define and drive the product vision, strategy, and roadmap for control and monitoring solutions used in AIS/GIS switchgear applications.
- Analyze customer requirements, market trends, and competitive developments to identify product enhancement opportunities.
- Translate Portfolio Epics into well-defined Features and User Stories in collaboration with Product Owners, System Architects, and Product Lifecycle Managers.
- Manage and prioritize the product backlog, ensuring alignment with business objectives and customer needs.
- Lead planning, tracking, and execution of product development activities, ensuring adherence to schedules, budgets, and quality targets.
- Support Agile Release Train activities, including PI Planning, Sprint Reviews, System Demos, Retrospectives, and backlog refinement sessions.
- Facilitate effective collaboration between Engineering, Manufacturing, Quality, Sales, Service, and other stakeholders.
- Monitor development progress, identify risks, and implement mitigation actions to ensure successful product delivery.
- Ensure compliance with company Product Lifecycle Management (PLM) processes, documentation requirements, and stage-gate milestones.
- Drive product readiness through Sales Release and Manufacturing Release phases, ensuring successful market introduction.

We are known for our extraordinary people who make the impossible possible every day. Questians are driven by hunger, humility, and aspiration. We believe that our company culture is the key to our ability to make a true difference in every industry we reach. Our teams regularly invest time and dedicated effort into internal culture work, ensuring that all voices are heard.

We wholeheartedly believe in the diversity of thought that comes with fostering a culture rooted in respect, where everyone belongs, is valued, and feels inspired to share their ideas. We know embracing our unique differences makes us better, and that solving the worlds hardest engineering problems requires diverse ideas, perspectives, and backgrounds. We shine the brightest when we tap into the many dimensions that thrive across over 21,000 difference-makers in our workplace.

Work Experience

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Technical Skills

- Strong understanding of HV Switchgear technologies (AIS, GIS, Hybrid Switchgear).
- Knowledge of Control & Monitoring Systems, Protection Relays, SCADA, and Substation Automation.
- Familiarity with IEC standards relevant to switchgear and substation automation (e.g., IEC 61850, IEC 62271).
- Experience with Product Lifecycle Management (PLM), Application Lifecycle Management (ALM), and requirement management tools.
- Understanding of hardware development processes, verification, validation, and product release management.
- Experience in cost estimation, schedule forecasting, and portfolio planning.

Project & Product Management Skills

- Product Management expertise with demonstrated success in delivering complex technical products.
- Proficiency in Agile methodologies, SAFe framework, backlog management, and prioritization techniques.
- Strong project planning, resource management, risk management, and stakeholder management capabilities.
- Experience with Agile tools such as Jira, Azure DevOps, Rally, or equivalent platforms.

Soft Skills

- Excellent communication and presentation skills.
- Strong analytical and problem-solving abilities.
- Ability to influence and collaborate across multidisciplinary and international teams.
- Customer-focused mindset with strong business and market orientation.
- Ability to manage multiple priorities in a dynamic and fast-paced environment.
- Willingness to travel internationally as required.

Preferred Qualifications

- SAFe Product Manager/Product Owner certification.
- Experience in HV Substation, Protection & Control, or Grid Automation domains.
- Exposure to digitalization, condition monitoring, or smart grid solutions.
- Experience working in global engineering and product development organizations.