About this role
Job Title: Quality Supervisor Job Description
The Quality Supervisor is a hands-on leader responsible for maintaining product safety, upholding high standards, and optimizing team performance. Reporting to the Quality Manager, this role involves supervising and coaching technicians, driving daily performance, and ensuring compliance with food safety and quality standards. The supervisor plays a key role in strengthening Good Manufacturing Practices (GMPs) and fostering a culture of continuous improvement.
Responsibilities
- Ensure accountability for quality and food safety practices during operations.
- Maintain holds and develop corrective actions (CAPA) using root cause analysis and monitor their effectiveness.
- Manage the quality and sanitation team by scheduling, approving timecards, assigning tasks, and providing ongoing training and mentoring.
- Work with production to monitor processes and procedures for effectiveness and continuous improvement.
- Initiate, track, and trend NCRs/CAPAs.
- Participate actively in scheduled food safety and facility GMP audits as part of the internal audit team.
- Coordinate pre-op, post-op, and glass/brittle plastic inspections.
- Act as a communication liaison between management and quality staff to support corporate and plant-driven initiatives.
- Maintain the food safety plan and update SOPs as required as part of the food safety team.
- Ensure associates at all levels are trained on quality programs.
- Interact with other supervisors and managers to share best practices.
- Perform and maintain the environmental monitoring program and product testing program.
- Trend KPI data for the Quality Manager and assist in preparing reports for senior leadership management.
Essential Skills
- 3-5 years of quality experience with a minimum of 1 year in a quality leadership role.
- B.S. Degree in Food Science, Microbiology, Chemistry, or related field preferred.
- Experience with CAPAs and root cause analysis.
- HACCP certification and GFSI audits experience such as FSSC or SQF is a plus.
- PCQI certification preferred.
Additional Skills & Qualifications
- Experience with new quality software like Redzone is beneficial.
- Strong focus on innovation and team support.
Work Environment
The work schedule is mainly Monday to Friday, from 7 am to 4 pm, aligning with the technicians' shifts from 4 am to 4 pm. Flexibility is required for occasional weekends or off-shift work. The role is based in a 24/7 manufacturing facility with free daily lunch provided. The building is older, consisting of five floors without an elevator.
Job Type & Location
This is a Permanent position based out of Forest Park, IL.
Pay and Benefits
The pay range for this position is $85000.00 - $90000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. full standard benefits with PTO
Job Type & Location
This is a Permanent position based out of Forest Park, IL.
Application Deadline
This position is anticipated to close on Nov 10, 2026.
Workplace Type
This is a fully onsite position in Forest Park,IL. About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without
regard to race, sex, age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any characteristic protected
by law.
If you would like to request a reasonable accommodation, such as the modification or
adjustment of the job application process or interviewing process due to a disability,
please email [email protected] for other accommodation options.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the
city and county of San Francisco, we will consider for employment qualified applicants
with arrest and conviction records.
Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a
condition of employment or continued employment. An employer who violates this law
shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process,
including sourcing, screening, and evaluating candidates. AI helps assess applications
and qualifications, but final decisions are made by our hiring team. By applying, you
acknowledge and agree that your application may be reviewed using AI tools.