Retirement Benefits Coord (5143)

Secure Your Future with SEPTA – A Leader in Transportation!

The Southeastern Pennsylvania Transportation Authority (SEPTA) is the sixth-largest transportation system in the U.S., connecting communities across a 2,200-square-mile service region . SEPTA is at the forefront of innovation in the transit industry, ensuring reliable and efficient services while driving economic growth in the Philadelphia region .

Only candidates who are authorized to work in the United States without sponsorship, will be accepted at this time.

We are proud to be recognized as :

2023 FORBES Best in State Employer

Philadelphia Employer of Choice for 2024

We are seeking to hire candidates for our Retirement Benefits Coord (5143).

Opening Date: 10/27/2026

Closing Date: 11/10/2026

Job Grade: SAM 37

Salary Range: $65,936.00-$82,420.00

OVERALL DESCRIPTION

Coordinates and administers various pension benefits for hourly and management employees. Prepares pension calculations. Answers calls, emails, and walk-in questions from employees and retirees. Resolves standard questions and problems. Assists Manager of Retirement Services.

SPECIFIC RESPONSIBILITIES

- Assists Manager of Retirement Services in answering standard questions and resolving problems related to all areas of pension and post-retiree benefits. Researches data questions.

- Provides information to retirement plan participants through presentation of periodic retirement sessions and direct response to plan participant letters, emails and phone calls.

- Prepares pension calculations (including but not limited to estimate, initial, survivor and divorce calculations) and retirement/pension forms.

- Prepares and maintain monthly retirement lists.

- Assists Manager with Employee Retirement Recognition Program. Tasks include but are not limited to preparation of GM letters of recognition, mailing invitations, tracking attendees, supporting the day of the event and managing post party awards.

- Assists Manager with tracking Pension Copay Collection for final recalculation preparing letters to participants.

- Assists Manager with administration tasks related to SEPTA’s 457(b) Deferred Compensation Retirement Savings Plan.

- Prepares and updates methods to communicate programs, such as developing PowerPoint presentations appropriate for either the purpose of educating future retirees, or for informing current retirees about their benefits.

- Participates in activities such as preparing pension calculations and company audits, requiring the knowledge and use of pension-related software and payroll earnings information.

- Responsible for managing “Are you Alive” (Report from Social Security) verification if the retiree is deceased and thus pension is cancelled.

- Participates in cross training of all retirement team members. Develops a working knowledge of BNY Mellon retirement administration system, life insurance administration and pension administration; and backs up Employee Benefits Specialist.

- Performs other duties as assigned.

QUALIFICATIONS AND EXPERIENCE

- Bachelor’s Degree in Human Resources or related field and two (2) years Human Resources, pension and/or benefits experience required with includes proven analytical aptitude and experience (e.g., pension/actuarial calculations).

- An equivalent of education and experience (two (2) years of related Human Resource Pension and Benefits experience equaling one (1) year of post high school education) may be considered in lieu of the above listed requirements.

- Must have excellent written and verbal communication skills.

- Excellent customer relations skills required.

- Proficiency in Microsoft Word, Excel, and PowerPoint and the ability to learn other software applications required.

Why Join Our Team? Enjoy Outstanding Benefits!

✅ Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.

✅ Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan to build your financial future.

✅ Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays to recharge and spend time with loved ones.

✅ Employee Wellness – Access wellness programs and resources to support your physical, mental, and emotional well-being.

✅ Invest in Your Growth – We offer tuition reimbursement to support your education and career advancement.

✅ Student Loan Assistance – Our positions qualify for the Public Service Loan Forgiveness (PSLF) program, helping you manage and reduce student debt.

✅ Free Travel Perks – Receive a FREE SEPTA Transportation Pass, giving you unlimited access to all SEPTA services!

Join us and take advantage of these incredible benefits while making a difference in your community!

##

Join the Best in Transit! Apply Today

📢 Click Apply Now and take the next step in your career with SEPTA!

📍 Have Questions? For more information, please visit How We Hire Careers Page.

🚆 SEPTA is an Equal Opportunity Employer.

SEPTA is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.