About this role
Overview
This role is for someone who is good with people and wants that to count for something. As a Client Relations Specialist, you'll help business owners see how a better payment and ordering setup makes their day easier, and you'll be their main contact as they come on board.
Full training comes first, then a clear process you can follow from day one, and a team that's easy to reach when you need a hand. Owners usually save money and time with the switch, so most are happy to hear about it. This is a full-time role, and pay is performance based with bonuses for strong months.
What You'll Do
- Build relationships with business owners and understand how they run things
- Spot where their current setup costs them money or slows them down
- Present a payment and point-of-sale solution made for businesses like theirs
- Answer questions and make the decision feel simple
- Guide each new client through setup and check in once they're up and running
- Keep clean notes and follow-ups in the CRM
What We're Looking For
- Warm, patient communicator who people trust quickly
- Organized and dependable with follow-through
- Coachable and eager to learn
- Experience in customer service, hospitality, retail or sales helps
What's Offered
- Full-time position
- Hands-on training and weekly coaching
- A clear process and a supportive team
- Performance-based pay with monthly bonuses
- Advancement based on results