Strategic Account Technology

MicrosoftGurugram, HaryanaHybrid, On-siteFull-timePrincipal, 12–15+ yearsListed 1 hour ago

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About this role

<b>Overview</b><br><p style="margin: 0cm 0cm 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"><strong>Lead the technology strategy for Unilever—turning deep industry insight into a clear competitive advantage and bold business outcomes.</strong> As a trusted adviser to senior leaders, this role shapes the account’s long-term roadmap, positions Microsoft to win against the competition, and converts innovation across AI, cloud, data and security into measurable value. Success comes through close partnership with the  GAD, Account Executive,  UK ATS, customer, partners and a diverse global Microsoft team: bringing people together, creating momentum, celebrating wins and making a demanding, high-impact account genuinely enjoyable to work on.</p><br><br><b>Responsibilities</b><br><h3 style="margin: 10pt 0cm 0cm; line-height: 115%; break-after: avoid; font-size: 11pt; font-family: Calibri, sans-serif; color: #4f81bd;">Customer AI and Security Strategy Leadership</h3><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">15+ years of experience in technology strategy, enterprise architecture, cloud transformation or technical sales, with demonstrated leadership of large-scale transformation programs in complex global enterprises</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Understand and document customer business objectives, technology landscape, and AI and Security strategy.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Lead with the team immediate development of a compete plan and technology roadmap.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Build trusted relationships with C-level technology and innovation executives, driving increased NSAT and ATQ scores.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Facilitate Executive Technology Briefings to align Microsoft’s solutions with Unilever’s strategic priorities.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Lead Customers Agentic AI strategy, shaping enterprise use cases and architecture across Azure AI, Microsoft 365 Copilot, Copilot Studio and Microsoft 365 Copilot Cowork, aligned to business priorities and measurable outcomes.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Define the technical roadmap for enterprise agents, covering agent architecture, orchestration, grounding, integration, security, identity and governance across Microsoft and third-party AI ecosystems.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Drive AI from experimentation to enterprise scale, partnering with Unilever, Microsoft engineering and SI partners to move Copilot and agentic solutions from pilots into secure, governed and production-ready deployments</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"> </p><p style="margin: 0cm 0cm 10pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"> </p><h3 style="margin: 10pt 0cm 0cm; line-height: 115%; break-after: avoid; font-size: 11pt; font-family: Calibri, sans-serif; color: #4f81bd;">Drive Operational and Commercial Excellence</h3><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Ensure a robust qualified pipeline, with emphasis on AI design wins, Copilot adoption, and security solutions.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Lead technical governance and unblock consumption challenges across solution areas.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Build and execute MACC consumption plans in collaboration with team</p><p style="margin: 0cm 0cm 10pt 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Drive Azure resiliency and optimization aligned to customers’ needs.</p><h3 style="margin: 10pt 0cm 0cm; line-height: 115%; break-after: avoid; font-size: 11pt; font-family: Calibri, sans-serif; color: #4f81bd;">Technology Leadership Across Microsoft</h3><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Orchestrate internal and partner technical teams to deliver excellence and customer outcomes.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Share customer win stories and best practices across the global ATS community.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Champion continuous learning, especially in AI and Security, and complete all required training.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Leverage Microsoft AI tools to reduce non-core tasks and increase strategic impact.</p><p style="margin: 0cm 0cm 10pt 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;"> </p><h3 style="margin: 10pt 0cm 0cm; line-height: 115%; break-after: avoid; font-size: 11pt; font-family: Calibri, sans-serif; color: #4f81bd;">Compliance and Trust</h3><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Model integrity and ethical behaviour in every decision.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Ensure full adherence to Microsoft’s compliance policies and training requirements.</p><p style="margin: 0cm 0cm 10pt 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Proactively identify and escalate risks, supporting a culture of transparency and trust.</p><h2 style="margin: 10pt 0cm 0cm; line-height: 115%; break-after: avoid; font-size: 13pt; font-family: Calibri, sans-serif; color: #4f81bd;">How You’ll Work</h2><p style="margin: 0cm 0cm 10pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Operate as a trusted advisor and technology strategist, translating the Account vision into a technical roadmap.<br>Collaborate closely with the GAD, AE, ATS team, Executive Sponsors, CSAMs, Solution Specialists, Engineers, and the broader Microsoft ecosystem.<br>Lead with curiosity, empathy, and a growth mindset—always seeking to learn, share, and elevate others.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Proven experience in digital transformation roles, ideally within Consumer Goods</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Strong technical foundation with the ability to lead both business and technical envisioning conversations.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Demonstrated success in delivering large-scale cloud transformation programmes across multi-geo enterprises.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Deep understanding of enterprise and solution architecture.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Exceptional change leadership and customer engagement skills.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Experience working in global teams with a willingness to travel internationally.</p><p style="margin: 0cm 0cm 0cm 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Considerable experience in technical sales and strategic account management.</p><p style="margin: 0cm 0cm 10pt 18pt; text-indent: -18pt; line-height: 115%; font-size: 11pt; font-family: Cambria, serif;">Compete mindset for a customer with a growing GCP footprint. Resilence to challenge, think differently and build a winning strategy for FY 27 &amp; beyond.</p><br><br><b>Qualifications</b><br><h3>Required/minimum qualifications</h3><div>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.</div><h3>Additional or preferred qualifications</h3><div>Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.</div><div>6+ years experience in relevant customer industry.</div><div>6+ years experience in digital transformation, or using technology to drive customer business outcomes.</div> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><hr><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <a href="https://careers.microsoft.com/v2/global/en/accessibility.html"><b><u>requesting accommodations.</u></b></a></p>