Collision Repair Estimator

Job Title: Auto Collision Estimator Job Description The Auto Collision Estimator plays a central role in the vehicle repair process, coordinating and tracking repairs for a wide range of issues including batteries, tires, glass, mechanical components, and body damage. This position focuses on timely, accurate resolution of repair requests, efficient communication with internal and external partners, and diligent data management to support daily operational objectives in a fast-paced automotive environment. It is an excellent entry-level opportunity to gain experience supporting a large original equipment manufacturer (OEM) while developing strong administrative, analytical, and automotive industry skills. Responsibilities

- Manage and oversee repair operations for vehicles, including batteries, tires, glass, mechanical issues, and body damage, ensuring timely and accurate completion of all work.
- Receive, review, and accurately enter daily repair requests into the appropriate systems, maintaining a clear and organized record of all open jobs.
- Dispatch work orders efficiently to technicians, contractors, and other service providers using Stellantis OBT software, ensuring the right resources are assigned to each repair.
- Handle daily email correspondence related to vehicle repairs, providing clear updates, responding to inquiries, and maintaining professional communication at all times.
- Maintain a daily call log for vehicles in repair status, proactively following up to expedite repairs and documenting reasons for any delays.
- Close out work orders promptly upon completion of repairs, ensuring all documentation, data, and status updates are accurate and complete.
- Review Excel reports and data on a daily basis to monitor repair progress, identify issues or delays, and support continuous improvement in repair operations.
- Communicate effectively with manufacturer and management-level personnel to provide status updates, clarify repair needs, and support decision-making.
- Provide customer serviceoriented support by ensuring a smooth, trouble-free experience for stakeholders involved in the repair process.
- Work efficiently and productively under pressure, managing multiple functions and tasks while maintaining high standards of accuracy and service.
- Demonstrate and uphold core values including service excellence, integrity, teamwork, safety, commitment, efficiency, and accountability in all aspects of the role.

Essential Skills

- 1+ years of data entry or administrative experience, preferably in a fast-paced environment.
- Ability to work under pressure while handling multiple functions and prioritizing tasks effectively.
- Understanding of the automotive industry and basic knowledge of vehicle damages and repair processes.
- Strong communication skills, including the ability to interact professionally with manufacturer and management-level personnel.
- Excellent written correspondence skills for drafting and responding to emails clearly and professionally.
- Proficiency with Microsoft Office applications, particularly Microsoft Excel and Word, for data entry, reporting, and documentation.
- Typing speed of 40 words per minute or greater to support efficient data entry and communication.
- Demonstrated ability to work proficiently and efficiently, meeting deadlines and daily objectives.
- Customer serviceoriented mindset with strong people skills and the ability to build positive working relationships.
- Attention to detail and strong organizational skills for managing repair orders, logs, and reports.

Additional Skills & Qualifications

- Experience with vehicle repair processes, body shop operations, or automotive service environments.
- Familiarity with automotive repair procedures and terminology.
- Exposure to body shop estimating practices and estimating software.
- Experience with repair coordination or administrative support in an automotive or technical setting.
- Strong Excel data entry skills, including the ability to work with reports and basic data analysis.
- General proficiency with Microsoft Office beyond Excel and Word, as needed for administrative tasks.
- Demonstrated teamwork, showing support for colleagues and contributing to a collaborative work environment.
- Commitment to service excellence, integrity, safety, efficiency, and accountability in day-to-day work.
- Interest in the automotive industry and a desire to grow professionally within this field.

Work Environment The role begins with 23 weeks of full-time, on-site training from Monday through Friday, providing hands-on exposure to the systems, processes, and tools used in the vehicle repair operation. After the training period, the position transitions to a remote work arrangement, offering flexibility while maintaining close collaboration with colleagues and management through digital communication tools. There are quarterly in-office meetings, and you will receive advance notice for any required on-site attendance.
Job Type & Location
This is a Contract to Hire position based out of Auburn Hills, MI.
Pay and Benefits
The pay range for this position is $25.00 - $30.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Contract to Hire position based out of Auburn Hills, MI.
Application Deadline
This position is anticipated to close on Nov 6, 2026.
Workplace Type
This is a hybrid position in Auburn Hills,MI.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.