Manager, Product Management, Alaric

Manager, Product Management, Alaric

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Role

We are seeking a high-caliber Manager of Product Management to build the developer engagement platform, diagnostic feedback tools, and automated change control workflows for the Alaric Ecosystem.

This role focuses on the critical human-in-the-loop experience when tests fail. When Alaric identifies an incompatibility or regression, this product manager owns how app and agent owners are alerted and empowered to act. You will build the self-service tooling that makes it effortless for application teams to inspect failure diagnostics, rerun targeted test suites, and re-validate their changes. Additionally, you will turn manual change governance policies into automated, software-driven release approval guardrails.

Key Responsibilities

- Developer Feedback & Diagnostic Tooling: Architect the product strategy for test failure notifications and diagnostic reporting. Build developer-friendly interfaces and integrations (Slack, Teams, Jira, webhooks) that deliver rich failure context directly to the responsible app/agent owners.
- Self-Service Re-Validation Experience: Build standardized tools that allow application owners to quickly react to test failures. Create easy-to-use self-service capabilities (one-click reruns, targeted test suite triggers, local/on-demand validation) so owners can rapidly verify their fixes without waiting on full platform cycles.
- Continuous & "Always-On" Monitoring Feedback: Own the developer workflow for background, synthetic, and "always-on" test failures. Ensure non-blocking or asynchronous test failures are intelligently routed, tracked, and prioritized for application teams before they turn into major productivity blockers.
- Automate Change Governance & Release Gating: Operationalize Capital One's endpoint change control process. Replace manual approval bottlenecks with software-driven release gates that automatically track test execution, verify that failing tests have been re-run and passed, and grant release approvals based on data-driven risk scores.
- DevEx & Governance Analytics: Define and track key usability and operational metrics such as Time-to-Acknowledge (TTA), re-test velocity, change gate throughput, and developer satisfaction (NPS) with the feedback tools.

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:

- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:  A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing

OR

- Bachelor's degree in any field and at least 3 years of Product Management experience

Preferred Qualifications:

- Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer)

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $149,800 - $171,000 for Manager, Product Management
McLean, VA: $164,800 - $188,100 for Manager, Product Management
New York, NY: $179,700 - $205,100 for Manager, Product Management
Richmond, VA: $149,800 - $171,000 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the   Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).