About this role

In this role, the Support Integration Architect will,

- Manage complex client relationships with a high degree of variability, requiring influence to achieve the targeted outcomes.
- Develop and oversee the execution of domain, issue, and change control strategies.
- Mitigate and resolve integration risks proactively, serving as the final point for escalations.
- Provide integration and domain expertise to internal and external customer project teams.
- Consult cross-functionally with internal stakeholders to impact solution direct and functionality with relation to integration and stability.

Minimum Job Qualifications
Education and/or Experience:
8 years of experience in designing, implementing, or supporting IT solutions or operations or related experience

Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field AND 4 years of experience in designing, implementing, or supporting IT solutions or operations or related experience

Master's Degree in Information Technology, Computer Science, Engineering, or related field AND 2 years of experience in designing, implementing, or supporting IT solutions or operations or related experience.

Job Skills:
Same skills as prior level plus;
Presentation Skills: Demonstrated ability to create and deliver engaging presentations suited to various audiences.
Detail Orientation: Demonstrated precision and accuracy in completing tasks, identifying errors, and ensuring high-quality outputs.
Technical Leadership: Demonstrated ability to provide technical leadership and mentoring on projects.
Customer Service: Demonstrated ability to deliver high-quality customer service, resolving issues with professionalism.
Consultancy: Demonstrated ability to provide consultative recommendations for client business or technical solutions.
Client Relationship Management: Demonstrated ability to develop trusted client relationships and deliver high satisfaction.
Stakeholder Management: Demonstrated ability to identify, engage, and manage stakeholder expectations and interests effectively.

Preferred Job Qualifications
Education and/or Experience:
8 years of experience in designing, implementing, or supporting IT solutions or operations or related experience