District Assistant Community Manager

$18-$20 per hour

Overview

The District Assistant Community Manager supports its district to perform the main job functions of a Sun community: management, office administration and maintenance/grounds. These functions cover a wide range of duties, including administrative activities, marketing, assisting with leasing and home sales of new and pre-owned homes, property maintenance, budgeting, and resident relations.
### Job Duties

- Handles delinquencies and approves eviction proceedings while adhering to Sun’s policies. Evictions for cause require RVP approval. (Essential)

- Monitors, codes and approves invoices for operating expenses and sales related costs (Essential)

- Manages the rent collection process including collecting, posting and depositing income from leasing of rental sites and homes, as well as filing to collect on delinquent debts (Essential)

- Handles customer issues in a timely and professional manner, communicating through a variety of means (Essential)

- Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.

- Coordinates and assists with the Lease Purchase Program (LPP), including repairs, leasing, LPP sales, refurbishments, re-leasing, closing, and follow-up. Coordinates and follows-up on service requests

- Ensures customers and residents receive the highest levels of service consistent with Sun’s Customer Service philosophy

- Reports any deficiencies, which would adversely affect the operation of the community

- Identifies and prepares sites for model homes. Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins

- Inspects and recommends purchase and renovation of used/repossessed homes

- Enforces community rules and regulations

- Reviews monthly property accounting reports and compiles reports for the Accounting Department, as required. Prepares monthly explanation of P&L variances for District Manager review and approval

- Ensures compliance with federal, state, and local agencies that regulate fair housing laws and community operations

- Ensures that overall community(s) appearance is well maintained and groomed to Sun’s curb appeal standards

- Utilizes the Art of Sales process during prospect appointments

- Plans and coordinates resident relation events and activities

- Initiates and maintains local dealer relationships

- Handles emergencies that may arise onsite, insuring adherence to standard operating procedures

- Adheres to Sun’s “3 contacts per day” standard

- All other duties as assigned

- Assists with developing a marketing strategy and maintains effective advertising to attract prospective residents to the community

Requirements

- High School Diploma or GED (Required)

- Bachelor's Degree in Related field (Preferred)

- 2 years in General business and customer service experience (Required)

- 6 months in Prior sales and leasing experience (Preferred)

- Excellent written and verbal communication skills

- Demonstrated leadership abilities

- Intermediate computer proficiency

- Solid negotiation skills

- Ability to thrive in a fast-paced environment

- Flexibility to respond to community needs during non-business hours

BENEFITS

At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

- Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family

- Comprehensive Dental and Vision Plans

- On-Site Fitness Center

- Voluntary Health and Dependent Care Reimbursement Accounts

- Life, Accidental Death & Dismemberment Insurance and Dependent Life

- Short and Long-Term Disability Coverage

- 401(k) Plan with Sun matching contribution

- Employee Assistance Program

- Identity Theft Insurance

- Legal Assistance Plan

- Pet Insurance

- Tuition Reimbursement program providing financial support to team members who further their formal education

- Vacation RV Site Discounts for team members when visiting Sun resorts across the nation

- Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more

- Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child

- Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty