About this role
Assists with the data analysis, defining requirements, project execution, and tracking projects goals for enterprise resource planning (ERP) systems projects. Works closely with project managers, business units, IT teams, and stakeholders to ensure ERP project solutions meet customer needs. Supports system configuration, data integration, process mapping, troubleshooting, and user training. Assists in documenting system requirements, testing, and ensuring system performance while providing ongoing project management support.
Education, Experience and Training: Education or experience equivalent to a Bachelor's degree from an accredited college or university in Computer Science, Information Technology, Business Administration, or in a job-related field of study. Four (4) years of work-related experience in ERP systems and/or application technical support and systems analysis. System analysis to include but not limited to multiple programming languages, multiple hardware platforms, operating systems, and database management systems. Special Requirements/Knowledge, Skills & Abilities: Skilled in the use of standard software applications (MS Windows, MS Office, etc.). Excellent analytical, organizational and time management skills. Clear and logical approach to problem solving and troubleshooting issues. Ability to effectively communicate, both verbally and in writing, and establish and maintain effective working relationships with employees, departments and the general public in traditional and virtual settings. Must be able to communicate complex business concepts clearly, both oral and written, and interpret user’s requests. Work and communicate with a wide range of people - peers, vendors, staff members, broader functional and business leadership, and others. Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion. Must be able to work on more than one project at a time and across multiple teams. Gather and prioritize customer requirements and working closely with business functions to ensure customer satisfaction goals are met. Ability to work independently as well as to be a team player in a fast-paced environment. Excellent teamwork, facilitation, relationship building, and negotiation skills. Strong leadership and influence skills. Ability to work through issues independently with successful outcomes. Ability to drive forward with proactive behavior and take ownership. “Individuals holding or considered for a position which has, or may have, access to criminal justice databases including the FBI Criminal Justice Information Systems, NCIC/TCIC and similar databases, must pass a national fingerprint-based records check prior to placement in such position and may be denied placement in such positions and/or access to such systems. Incumbents must also maintain the ability to pass the records check while in the position or until such time that the Commissioners Court and the County Civil Service Commission deem this position no longer has this requirement.” Physical/Environmental Requirements: Standard office environment. Ability to lift and carry up to 25 lbs. unassisted.