About this role

Date Posted:
2026-10-27
Country:
United Kingdom
Location:
Otis Vantage London, 10th Floor, Great West Road, Brentford, TW8 9AG, UK.
# Service Engineer

Location: North London

Role Overview

Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing, and we are looking for a Service Engineer to join our team in London. You will play an important role in ensuring passenger safety by maintaining a portfolio of lifts across North London.

On a typical day, you will:

- Perform routine service and maintenance checks on a number of lifts across North London, covering areas such as Camden, Regent's Park, St Pancras and Bloomsbury.
- Be the face of the business, regularly providing clients with updates on the work carried out.
- Respond to unexpected breakdowns, working with passengers and clients to identify issues and provide effective technical solutions.
- Perform minor repairs.

What's in it for me?

- We will provide you with all the kit, PPE, tools and a work phone, ensuring you have everything you need to work safely and effectively on lifts across London.
- Development and training: not only will we provide you with the tools, but we'll also give you the knowledge. You'll have access to our state-of-the-art training facility to help develop your skills and fill any gaps in your technical knowledge.
- Become a subject matter expert: we'll prioritise your technical development and give you the opportunity to pursue further qualifications, such as NVQ Level 4. You can also take advantage of our Employee Scholarship Program to support your career development beyond the tools.

What will you need to be successful?

- Hold an NVQ Level 3 qualification in lift service, maintenance or repair.
- Be able to travel around London.
- Have at least 24 months' experience in the lift industry, ideally with experience working across equipment from manufacturers such as KONE, Schindler and others.
- Be comfortable communicating with clients, passengers and colleagues.
- Be curious, adaptable and comfortable working independently or as part of a team.
- Be comfortable using electronic and digital tools.

We will provide comprehensive training across technology, processes and soft skills, while giving you the opportunity to share knowledge and ideas with experienced colleagues.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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