Customer Service Specialist Intern - 6 month Internship

We are looking for a talented Customer Service Specialist Intern to join our Supply Chain and Logistics team at our Cummins facility in Cameri (NO), Italy, for a 6-month internship.

This is an excellent opportunity for a student or recent graduate interested in developing practical experience in customer service, order management, and logistics within an international manufacturing environment. Working closely with experienced colleagues, you will gain hands-on exposure to customer order processing, delivery coordination, and supply chain operations, supporting our European customers and ensuring efficient and reliable service.

To be successful in this role, you will need the following:

- Strong communication and interpersonal skills, with the ability to build positive working relationships with customers and internal stakeholders.
- Excellent organisational skills and attention to detail, particularly when managing customer orders, delivery schedules, and numerical information.
- Good analytical skills, with the ability to interpret data, identify discrepancies, and understand changes in customer demand.
- Good knowledge of Microsoft Excel, including the ability to work with data and pivot tables.
- A customer-focused, proactive, and collaborative approach, with a willingness to learn and contribute to a dynamic international environment.
- Excellent Italian and strong English communication skills, both written and spoken, with the confidence to communicate directly with international customers.

Education/Experience:

- Currently pursuing or recently completed a Bachelor's or Master's degree in Economics, Business Administration, or a related discipline.
- An interest in customer service, order management, logistics, or supply chain operations.
- Previous internship or practical experience in customer service, logistics, or an administrative environment would be an advantage but is not required.
- Availability to work full-time, Monday to Friday, on-site at our Cameri facility for the entire 6-month internship.

Internship Details:

- Location: Cameri (Novara), Italy – fully on-site.
- Duration: 6 months.
- Working hours: Monday to Friday, 8:00 AM – 5:00 PM.
- Monthly internship allowance: €800 for the first 3 months, increasing to €1,000 for the final 3 months.
- Benefits: Company canteen provided.