Account Manager

## Position Summary

The Account Manager is a dynamic, curious, and strategic thinker responsible for driving sales, providing technical consultation, and generating leads within an assigned territory for STERIS products serving the Life Sciences sector—including pharmaceutical, biotech, vaccine, cell and gene therapy, medical device, nutraceutical, and related industries.

This role is accountable for meeting or exceeding revenue, gross margin, and product sales targets as defined by the Business Unit. The Account Manager plays a key role in shaping and executing sales strategies, identifying new business opportunities, introducing innovative concepts and solutions, and delivering a world-class customer experience, including building and nurturing multi-level relationships with Customers to ensure high satisfaction and long-term loyalty.

This position requires a proactive, consultative approach and a passion for delivering value to Customers in a fast-paced, innovation-driven industry.

## What You Will Do

Business Development

- Achieves assigned sales quota for territory through the consultative sales process.
- Identifies and proactively seeks qualified sales opportunities with new and existing Customers within but not limited to, Pharmaceutical, Biotech, Medical Device, Vaccine and Cell Gene Therapy markets.
- Develops strategic growth plans for new and existing Customers.
- Creates and manages a multi-faceted execution plan with key stakeholders and decision makers leveraging all available resources
- Provides high level of service to Customers, including timely and accurate responses to inquiries, and to maintain/build STERIS reputation in the marketplace.
- Collaborates and maintains strategic partnerships with internal resources and designated channel partners to achieve high levels of Customer satisfaction
- Utilize CRM to capture detailed Customer notes, manage sales funnel, forecast business, maintain and build pipeline

Technical

- Generates and presents STERIS Life Sciences products and innovative solutions using a compelling value based approach to ensure Customer satisfaction.
- Use question based selling approach to gain knowledge regarding Customer environment, regulatory requirements and specific needs to provide tailored Customer solution.
- Maintains current knowledge of regulated industry and market trends as well as technical knowledge and understanding of products and services.  Attends educational workshops, reviewing professional publications and participating in professional affiliations.
- Educates Customers in the area of cleaning, contamination control and sterility maintenance and the features and benefits of using STERIS consumable products.

Business/Administrative

- Communicates regularly with STERIS management, Customers, and local channel partners in order to support their needs and obtain market intelligence.
- Plans sales calls/travel itineraries to maximize effectiveness of sales strategies while providing timely follow-up and managing operating expenses
- Maintains CRM required data, updates sales funnel and top accounts as required in order to measure progress against goals.
- Provides accurate and on time reports as required by leadership

## The Experience, Skills and Abilities Needed

Required:

- Bachelor's degree in Science, Engineering, Business, or a related field
- Minimum 2 years of sales experience, preferably within cGMP-regulated or related industries
- Valid driver's license and willingness to travel up to 50%
- Fluent in both English and Korean to effectively communicate with internal and external stakeholders

Preferred:

- Experience in consultative or technical sales
- Knowledge of regulated industries such as cGMP, GLP, or similar environments
- Experience using CRM systems and Microsoft Office applications
- Involvement with PDA, ISPE or similar industry organization

Others:

- Self-motivated, adaptable, and able to manage priorities effectively
- Customer-focused with the ability to identify needs and deliver solutions
- Strong relationship-building, communication, and presentation skills

#LI-KG1

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com .

STERIS strives to be an Equal Opportunity Employer.