About this role

The target salary range for this position is $100,000 to 130,000. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process

## Job Summary

NetApp is looking for an experienced Cloud Marketplace Operations Program Manager to help operate and scale our business across AWS Marketplace, Microsoft Azure Marketplace, and Google Cloud Marketplace among others.

This role sits at the intersection of cloud commerce, Sales, Product, Engineering, Finance, and Operations. You will own critical Marketplace operational processes, help resolve complex transaction and platform issues, and build scalable processes that make it easier for NetApp sellers, partners, and customers to transact through hyperscaler Marketplaces.

We’re looking for someone who combines strong program management with hands-on operational experience and is comfortable turning complex or ambiguous problems into simple, repeatable solutions.

## Job Responsibilities

- Own and continuously improve key operational processes across Hyperscaler Cloud Marketplaces.
- Own the end-to-end Private Offer process. You will serve as the central point of contact to ensure deals are closed in a timely manner, proactively loop in all required stakeholders, and eliminate bottlenecks in the sales cycle.
- Support organizational growth by coaching adjacent teams through process changes and capability rollouts.
- Partner with Product and Engineering on Marketplace capabilities, integrations, APIs, and operational requirements.
- Coordinate initiatives across Sales, Alliances, Product, Engineering, Finance, Revenue Accounting, Procurement, and other stakeholders.
- Establish clear processes, documentation, controls, ownership, and escalation paths.
- Translate hyperscaler Marketplace requirements and changes into actionable business and technical requirements.
- Define and track operational metrics to identify risks, bottlenecks, and opportunities for improvement.
- Lead additional Cloud Operations programs as business priorities evolve.

What We’re Looking For

- 5+ years of experience in cloud operations, program management, business operations, product operations, or a related field.
- Experience managing complex, cross-functional initiatives involving both business and technical teams.

Preferred Experience

- Private offers and enterprise Marketplace transactions.
- Marketplace APIs, integrations, listings, fulfilment, billing, entitlement, or subscription lifecycle management.
- Enterprise software sales or cloud partner ecosystems.
- Product Management or Product Operations.
- AWS, Microsoft Azure, or Google Cloud certifications.

## Education

Bachelor's degree in Computer Science, Engineering, Business, or a related discipline, or equivalent practical experience.