Category Assistant

Category Assistant

At Chatters, beauty is more than what we do, it's how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.

We're looking for a Category Assistant to support our merchandising and category management teams by ensuring accurate product information, pricing, promotional execution, and reporting. This is an exciting opportunity for a highly organized, detail-oriented professional who thrives in a fast-paced environment, enjoys working with data, and takes pride in keeping processes running smoothly.

What You'll Do

- Maintain accurate product information, pricing, and promotional details across Digital Flyers and Merchandising Guides.
- Coordinate end-to-end pricing workflows through ClickUp, ensuring accurate submissions, validation, and communication to salons.
- Process New Product Forms (NPF) and product attribute updates to maintain accurate master data.
- Coordinate promotional signage, fixture guides, and merchandising requests through ClickUp and JotForm.
- Validate promotional pricing, dates, and vendor funding details to ensure accuracy ahead of salon implementation.
- Support product lifecycle management by coordinating disposition submissions for discontinued products.
- Prepare and distribute monthly sales and billback reports to vendor partners.
- Manage weekly "What's the Chatter" communications, ensuring salon teams receive timely and accurate merchandising and operational updates.
- Support ClickUp and JotForm workflows, identifying opportunities to improve efficiency and streamline processes.
- Act as a key point of contact for salon and operations inquiries related to pricing, promotions, and merchandising information.
- Collaborate with Category Managers and cross-functional teams to manage competing priorities, meet deadlines, and support day-to-day business operations.

Who You Are

You're a detail-oriented, organized, and proactive professional who enjoys working with data, solving problems, and supporting teams to deliver accurate and timely results.

You align with our corporate values:

Start with the Power of You: You take ownership of your work, demonstrate strong attention to detail, and take pride in delivering accurate, high-quality results.

Every Interaction Matters: You communicate clearly, collaborate effectively, and build positive relationships with internal teams, salon partners, and vendors.

Make It Memorable: You understand that the little details make a big difference and are committed to ensuring seamless execution that supports an exceptional salon and customer experience.

More Than Just Beauty: You recognize the importance of supporting the teams and processes behind the scenes that help bring great beauty products and experiences to our customers.

Commit to Grow and Learn: You're curious, adaptable, and always looking for opportunities to improve processes, strengthen your skills, and contribute to team success.

What You Bring

- Strong data entry skills with exceptional attention to detail and accuracy.
- Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft Office applications.
- Experience with ClickUp or similar project management tools; familiarity with JotForm is considered an asset.
- Strong analytical skills with the ability to work with sales data, complex spreadsheets, and detailed product information.
- Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong communication skills, with the ability to translate detailed merchandising information into clear, actionable updates.
- A proactive, solutions-focused mindset with the ability to identify discrepancies, recognize unusual trends, and flag potential issues before they impact the business.
- Strong collaboration skills and the ability to support multiple stakeholders while adapting to changing business needs.
- A commitment to accuracy, efficiency, and continuous improvement.

What We Offer

- Competitive salary staring at $50,000 annually
- Product and salon service discounts
- Medical and dental benefits
- Employer RRSP contributions
- FREE in-salon, regional, and national education opportunities
- Opportunities to learn, grow, and advance your career

How to Apply

Ready to bring your organizational skills, attention to detail, and passion for accuracy to a team that's shaping the future of beauty?

Submit your online application or email us at [email protected]

Connect with us on:

- Instagram: @chattershairsalon
- Facebook: Chatters Hair Salon
- LinkedIn: Chatters Canada
- Website: https://www.chatters.ca

Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability—visible or invisible, temporary or permanent—can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.