Clinical Engineering II

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
The CE/BMET Supervisor is responsible for day-to-day operational support of a team, including the scheduling of routine functions and preventive maintenance, leading team project implementations, and assessing the quality and amount of work delivered. The supervisor will coordinate and cooperate with the Manager on the completion of performance evaluations, use data indicators to schedule workload and analyze data trends and improve department operations.

The CE/BMET supervisor may perform technical functions, duties, and responsibilities including, but not limited to; selection, acquisition and service of medical devices, project management, technical investigations of clinical incidents, clinical/technical problem-solving, device design and solution of novel system and technical problems. Performs other related duties as required.

Qualifications

Education
Bachelor's Degree Biomedical Engineering required

Experience
- Biomedical Engineer Experience 3-4 year preferred
- Clinical Engineering certification desirable

- Prior supervisory/mentorship experience desirable

- Work experience in a hospital or healthcare setting is preferred, industries of similar use of engineering principles, or industries with similar regulatory requirements and knowledge of emerging technologies

Major Duties and Responsibilities
• Coordinates the day-to day operations of a team, including the scheduling of routine work, prioritization of work assignment, implementation of projects, and assessment of quality and quantity of work. Understands the workflow of the team, needs of staff and customers, and meets regulatory requirements.

• Uses data driven approach to schedule workload, maintenance activities, improve operations and service quality, and identify system problems/trends. Works in close collaboration with other supervisors to manage the department workload and improve department operations and consistency across teams.

• Mentors team members for career growth and retention using a documented plan. Provides regular feedback on performance, growth, and development, including completion of performance evaluations and corrective actions of team members when necessary.

• Develops and fosters a learning culture, encourage staff to attend and learn from department internal training programs and manufacturer training. Tracks staff training for training knowledge implementation.

• May participate in the development and delivery of training for staff competency improvement in the areas of clinical application, use, and operation of medical devices and network systems.

• With some guidance, leads projects through all stages of its lifecycle. Works with a multidisciplinary team of internal and external customers and stakeholders to identify clinical needs and workflow, coordinates the purchase, manages the installation ensuring consistent device type configuration, helps organize the in-service training, plans for the handoff to day-to-day operations, and documents the project using department project guidelines.

• Evaluates the safety and efficacy of medical devices according to the manufacturer documentation. Investigates cost-effectiveness of alternatives to current technologies to meet the hospital’s clinical workflow. Suggests and helps implement strategies for management of technology in assigned clinical areas, leading quality improvement activities where applicable.

• Provides high quality technical and customer support and troubleshooting.

• Under supervision and guidance, investigates clinical incidents involving medical devices and prepares and files appropriate reports, disseminates information regarding possible unintended outcomes and implements corrective action.

• Maintains knowledge of and advises department and hospital personnel of codes and regulations regarding clinical devices and support facilities.

• Maintains a proficient level of Clinical Engineering principles and expertise to act as a resource to the department, area, or hospital.

• Serves and participates on internal and/or external hospital committees and working groups. Provides on-call response to administrative, management and/or technical problems.

Additional Job Details (if applicable)

Skills and Abilities

• Demonstrates knowledge in recruiting using behavioral based methods, mentoring, evaluating staff, in a leadership role.

• Has analytical and organizational skills principles and desire to continue to learn.

• Ability to use current and future forms of trouble shooting using computer-based technologies.

• Ability to work well under pressure and in a team environment.

• Flexible schedule to work an irregular shift when needed.

• Great interpersonal and time-management skills; creative design and development skills.

• Computer knowledge and familiarity with the use of word processing, spreadsheet, and basic database applications.

• Must have some exposure to FDA regulations.

• High degree of accuracy, consistency and attention to detail.

• Strong understanding and implementation of engineering principles.

• Understanding of Anatomy and Physiology.

• Ability to analyze complex problems and procedures.

• Ability to adapt and apply conceptual ideas into reality.

• Ability to articulate ideas and concepts clearly in written, verbal, and visual form.

Physical Requirements

- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
- Carrying Frequently (34-66%) 20lbs - 35lbs
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Climbing Rarely (Less than 2%)
- Balancing Frequently (34-66%)
- Stooping Occasionally (3-33%)
- Kneeling Occasionally (3-33%)
- Crouching Occasionally (3-33%)
- Crawling Rarely (Less than 2%)
- Reaching Frequently (34-66%)
- Gross Manipulation (Handling) Frequently (34-66%)
- Fine Manipulation (Fingering) Frequently (34-66%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)

Remote Type
Hybrid

Work Location
15 Francis Street

Scheduled Weekly Hours
40

Employee Type
Regular

Work Shift
Day (United States of America)

Pay Range
$75,275.20 - $109,553.60/Annual

Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.